Amadeus

Service Reliability Engineer

Amadeus
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1 day ago
Bogotá, ColombiaSenior

Responsibilities

  • Maintain cloud-based Amadeus distribution services and monitor system health, availability, latency, and operability.
  • Coordinate incident response, recovery activities, post-incident investigations, and post-mortem follow-up.
  • Improve monitoring, alerting, log management, auto-recovery, and operational tooling to meet SLAs and OLAs.
  • Support major releases, technical changes, server-side infrastructure changes, application change requests, and environment configuration management.
  • Troubleshoot distributed systems in OpenShift and Kubernetes environments.
  • Support production and customer-facing test environments and maintain documentation for production architecture and operational guidelines.
  • Coordinate local projects and team members in Bogota and act as a liaison between Operations and Development teams.
  • Automate manual tasks and contribute to continuous improvement across the product and platform lifecycle.

Requirements

  • Bachelor’s or master’s degree in computer science, software engineering, or a related field, or equivalent practical experience.
  • Fluency in English.
  • Experience with Unix/Linux and cloud systems.
  • Experience designing and troubleshooting large-scale distributed systems.
  • Ability to debug, optimize, and automate routine tasks.
  • A systematic problem-solving approach.
  • Experience programming in Java, Groovy, and Python and building tools is a plus.

Benefits

  • Competitive remuneration, individual and company annual bonuses, paid vacation and holidays, health insurance, and other benefits.
  • Hybrid working model.
  • Professional development through online technical and soft-skills learning hubs.
  • Diverse and inclusive workplace with opportunities to support a global travel technology platform.

Tech Stack

GrafanaGroovyJavaKubernetesLinuxOpenShiftPrometheusPythonSplunk

Categories

DevOpsSite Reliability
Amadeus

About Amadeus

10,000+ employees

Amadeus builds enterprise software and transaction platforms for the travel industry, including a global distribution system and airline passenger service systems, plus airport and hospitality solutions. It sells to airlines, travel agencies, airports, hotels, and rail operators through long-term contracts, software subscriptions, and transaction-based fees. Founded in 1987 and headquartered in Madrid, it is a public company listed on the Madrid stock exchange.

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