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Zocdoc

Integration Support Engineer

Zocdoc
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2 days ago
Pune, India
Mid Level / Senior
H1B Sponsor

Responsibilities

  • Monitor and perform health checks on system integrations.
  • Troubleshoot and resolve real-time integration errors and API failures.
  • Build relationships with Account, DevOps, and IT teams for coordination.
  • Analyze logs to determine root causes of system failures.
  • Optimize existing integrations for efficiency and performance.
  • Utilize cutting-edge GenAI tools and technology.

Requirements

  • Minimum of 2 years of experience in system integration health and API monitoring.
  • Ability to integrate generative AI tools into workflows.
  • Proficiency in scripting/query languages like SQL, Python, PowerShell, or Bash.
  • Understanding of API integrations and incident management best practices.
  • Experience with monitoring tools such as Splunk, Datadog, or Prometheus.
  • Strong communication skills and a consultative approach to collaboration.

Benefits

  • An incredible team of smart and supportive people.
  • A competitive compensation package with attractive medical insurance.
  • Daily catered lunch and fun office perks.
  • Daycare reimbursement and competitive parental leave.
  • Sabbatical leave after 5 years of service.
  • Annual sponsored health check-ups.
  • Zocdoc is certified as a Great Place to Work 2022-2026.

Tech Stack

BashDatadogPowerShellPrometheusPythonSplunkSQL

Categories

AI & MLData EngineeringDevOps