Site Reliability Engineer III
JPMorgan Chase2 months ago
Base Salary
$114k - $155k/yr
Responsibilities
- Guide and assist others with designs, peer consensus, and adoption of site reliability engineering practices.
- Design, develop, test, and implement deployment and reliability approaches using automated continuous integration and continuous delivery pipelines.
- Use enterprise-authorized AI capabilities to accelerate incident triage, troubleshooting, post-incident analysis, and identification of recurring reliability risks or toil.
- Implement infrastructure, configuration, and network as code for assigned applications and platforms.
- Define and track service level indicators and objectives, resolve complex problems, and proactively address reliability issues before customer impact.
- Improve application and platform availability, reliability, scalability, and operational outcomes iteratively with technical partners.
- Recognize roadblocks, explore appropriate technologies, and identify improvements that solve business problems.
Requirements
- Formal training or certification in site reliability engineering concepts and at least 3 years of applied experience.
- Experience supporting SRE practices for data management or migration platforms and familiarity with on-premises and public cloud infrastructure, including compute, storage, networks, and databases.
- Understanding of monitoring, incident response, capacity awareness, toil identification, and defining and tracking relevant SLOs and SLIs.
- Proficiency in site reliability culture and principles and familiarity with implementing SRE within an application or platform.
- Proficiency in at least one programming language or configuration/resource management tool, such as Python, Ansible, or Terraform.
- Experience with observability, white-box and black-box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, or Splunk.
- Experience with public, private, or hybrid cloud-hosted platforms and applications, including Kubernetes, ECS, and Docker.
- Experience with continuous integration and continuous delivery tools such as Jenkins, GitLab, or Terraform.
- Familiarity with troubleshooting common networking technologies and issues and with container orchestration troubleshooting.
- Experience with general-purpose programming languages or automation scripting is preferred.
- Public cloud experience and AWS certification are preferred.
- Experience in banking and payment domains is preferred, including areas such as FX cross currency, high- and low-value payments, SWIFT, real-time payments, collections, check clearing, tax payments, or partner bank systems.
- Ability to collaborate effectively with diverse groups across geographies, multitask, handle complex requirements, and adapt is preferred.
- AWS Certified Developer certification is preferred.
Benefits
- Competitive total rewards package and base salary determined by role, experience, skill set, and location; eligible roles may also receive commission-based or discretionary incentive compensation.
- Comprehensive health care coverage, on-site health and wellness centers, retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching, subject to eligibility.
- Equal opportunity employment and reasonable accommodations for religious practices, beliefs, and mental or physical disabilities.
Tech Stack
Categories
Site Reliability
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.