Freshworks

Staff Engineer leading architectural direction and hands-on implementation across Freshworks’ marketing websites, backend services, CMS platforms, and cloud infrastructure. The role combines full-stack engineering, technical leadership, shared tooling, AI-enabled workflows, and cross-team coaching.

Lead strategic solution engineering for Freshworks’ enterprise and mid-market customers in the Netherlands, guiding complex sales opportunities with deep technical consultation. The role combines thought leadership, large-deal execution, customer advisory, and mentorship of regional solution engineers.

Lead Software Engineer - Systems responsible for architecting and scaling multi-tenant, cloud-native backend systems from scratch through production. The role combines hands-on systems engineering with technical leadership, mentoring, and organization-wide engineering standards.

Staff Full Stack Engineer responsible for architecting and scaling end-to-end SaaS systems across distributed backend services and high-performance frontend applications. The role provides technical leadership, mentors engineers, and drives reliable, maintainable software delivery across the platform.

Lead the architecture and technical strategy for Freshworks’ agentic AI platform, building scalable backend services for reasoning-driven agents, multi-agent orchestration, and autonomous enterprise workflows. This principal-level role combines machine learning systems expertise, distributed backend architecture, cloud-native infrastructure, and technical mentorship.

Staff Machine Learning Engineer responsible for architecting and productionizing large-scale ML systems, APIs, and pipelines. The role combines advanced ML engineering, MLOps, distributed systems, and technical leadership in a hybrid Bengaluru setting.

Lead Solution Engineer supporting enterprise customers and sales teams with discovery, technical demonstrations, and solution positioning for Freshworks’ ITOM platform in Singapore. The role combines customer-facing problem solving with deep IT operations and infrastructure knowledge.

Lead Site Reliability Engineer responsible for keeping Freshworks systems resilient, observable, scalable, and highly available. The role focuses on automation, incident response, distributed systems, and reliability engineering across teams.