Gainsight
Gainsight builds a SaaS platform for customer success, product experience, community, and education used by B2B software and subscription businesses to drive retention and expansion. Its CustomerOS and related applications centralize health scoring, lifecycle orchestration, telemetry, and AI-driven insights from onboarding through advocacy. Headquartered in San Francisco and owned by Vista Equity Partners, the company serves more than 2,000 customers worldwide.
Open Positions at Gainsight
2 open positions
Lead the maturation of Gainsight’s Product Security program for a cloud-native SaaS platform, embedding Secure by Design principles across the software development lifecycle. The role combines application and product security leadership, threat modeling, security architecture, vulnerability remediation, and technical team leadership.
Staff Software Engineer building Atlas, Gainsight’s AI Agents platform for Customer Success, with end-to-end ownership of full-stack agentic product features. The role combines Python, React, LLM-based AI development, and scalable system design in a hybrid Bengaluru environment.