Gainsight

Staff Software Engineer

Gainsight
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23 days ago
Bengaluru, IndiaStaff+

Responsibilities

  • Own AI-agent product features end-to-end, from design and implementation through deployment, iteration, and ongoing maintenance.
  • Build scalable, reliable full-stack applications using Python, React, and LLM-based AI agents.
  • Design autonomous workflows, reasoning systems, and adaptive agentic solutions.
  • Drive technical approaches, identify risks and trade-offs, and communicate decisions to stakeholders.
  • Partner with Product, Design, and Forward Deployed Engineers to shape plans and improve customer adoption.
  • Improve engineering tools, patterns, quality, documentation, and delivery predictability.

Requirements

  • 4–7 years of professional software engineering experience.
  • At least 3 years building scalable applications with Python and modern JavaScript frameworks, preferably React.
  • 1–2 years building AI agents or working with LLMs with an engineering focus beyond prompt engineering.
  • Bachelor’s degree in Computer Science or equivalent professional experience.
  • Proven full-stack engineering experience owning features from initial design through deployment and maintenance.
  • Strong understanding of software development lifecycle practices, system design, coding standards, code reviews, version control, build processes, testing, and operations.
  • Ability to work autonomously and collaboratively with engineering, product, and design teams.
  • Excellent communication skills.

Benefits

  • Hybrid role based in Bengaluru, India, with flexible remote work options.
  • Comprehensive benefits package including full health coverage with OPD, wellness and mental health resources, and childcare assistance.
  • Dedicated Recharge Holidays consisting of one long weekend each quarter.
  • Mentoring and career development opportunities.
  • Occasional travel required for team meetings, training, or company events.
Gainsight

About Gainsight

1,001-5,000 employees

Gainsight builds a SaaS platform for customer success, product experience, community, and education used by B2B software and subscription businesses to drive retention and expansion. Its CustomerOS and related applications centralize health scoring, lifecycle orchestration, telemetry, and AI-driven insights from onboarding through advocacy. Headquartered in San Francisco and owned by Vista Equity Partners, the company serves more than 2,000 customers worldwide.

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