Lorikeet
Lorikeet is a platform that complex and regulated businesses use to provide their customers with a universal concierge. Lorikeet does this with AI agents that work across voice, chat and email. The agents are built on a unique architecture that focuses on flexibility and the ability to take actions to solve customers’ problems (not just tell them to self serve) in the most challenging circumstances. Our customers include global FinTech, HealthTechs, crypto marketplaces, and other complex businesses. They chose Lorikeet because scaling customer support while maintaining response quality is exceptionally hard. For companies with complex support needs and a focus on customer experience, continuing to throw people at the problem doesn't work, nor does implementing low-quality "help center summary" chatbots. Lorikeet leverages best-in-class AI and a powerful workflow engine to deliver high-quality and scalable support automation at a fraction of the cost of manual solutions. We can solve tickets that involve looking up data, taking actions in your systems, and making complex decisions.
Open Positions at Lorikeet
2 open positions
Senior Software Engineer building AI-first customer support products from idea through production, with ownership across UI/UX, capabilities, data models, and developer tooling. The role combines strong engineering judgment with coding-agent-centered workflows in a fast-moving startup environment.
Join Lorikeet as a Forward Deployed Engineer Intern, building and deploying AI workflows that resolve real customer support conversations for major fintech and healthtech companies. You’ll work directly across customer data, APIs, integrations, testing, and production implementations.