Plain
Plain builds an API-first, AI-native platform for B2B customer support and success, unifying conversations and automating workflows across channels and internal tools. It sells subscription software to software companies that need to integrate support into their product and operations, with hands-on engineering for migrations and custom workflows. Founded in 2020 and based in London, customers include Vercel, Cursor, and Granola.
Open Positions at Plain
3 open positions
Build polished, high-impact customer support products across the full stack at Plain, partnering closely with customers, designers, engineers, and founders. This hybrid London role offers end-to-end ownership in a fast-moving, product-centric environment.
Plain is seeking a hands-on Senior Product Engineer to build AI-powered customer support features and the infrastructure behind them. The role combines backend engineering, applied AI product development, and end-to-end ownership in a hybrid London startup environment.
Senior Product Engineer role at Plain building end-to-end features and shaping the architecture of an AI-enabled B2B customer support platform. The role is a hybrid individual contributor position with three days per week in the London office.