Senior Site Reliability Engineer
Taskrabbit1 day ago
Base Salary
$135k - $185k/yr
Responsibilities
- Define and evolve SLIs, SLOs, error budgets, and availability, latency, and capacity targets to improve production reliability.
- Improve telemetry, alerting, dashboards, on-call practices, and incident response while reducing noisy or unactionable alerts.
- Investigate complex production issues across applications, infrastructure, data stores, networking, and deployment systems, and implement durable solutions.
- Build automation, self-service tooling, and operational capabilities that reduce manual toil and improve reliability.
- Develop AI-assisted and agentic workflows for incident triage, investigation, runbook execution, alert analysis, and remediation with appropriate safety controls.
- Collaborate with application engineering, Cloud Infrastructure, Developer Productivity, Security, Architecture, and other teams on resilience and operational standards.
- Participate in primary and secondary on-call rotations, typically one week in each rotation approximately every 12–13 weeks.
Requirements
- At least 3 years of experience in SRE or equivalent production reliability engineering roles with hands-on ownership of production reliability and operational improvements.
- Strong understanding of SRE practices, including SLIs, SLOs, error budgets, toil reduction, incident management, and postmortems.
- Production operations experience with on-call rotations, high-severity incident troubleshooting, root-cause analysis, and corrective and preventive actions.
- Hands-on experience with observability platforms such as Datadog and OpenTelemetry, including metrics, logs, traces, alerting, and dashboards.
- Hands-on production experience with AWS and Kubernetes, ideally Amazon EKS.
- Experience with infrastructure as code and deployment automation using tools such as Terraform, GitOps, or ArgoCD.
- Strong software engineering skills in TypeScript, Ruby, or Python, including automation or internal platform tooling.
- Ability to independently own complex technical projects, make sound technical decisions, and collaborate across engineering teams.
- Strong written and verbal communication skills for explaining technical issues, risks, and tradeoffs.
- Preferred experience includes distributed systems and Kafka, Redis, or MySQL/RDS; performance engineering, capacity planning, cloud cost optimization, infrastructure modernization, production workload migration, or AI-powered operational automation.
Benefits
- Hybrid schedule requiring two days in the San Francisco hub every Tuesday and Wednesday.
- Employer-paid health insurance and a 401k match with immediate vesting for US employees.
- Flexible time off, including two company-wide closure weeks, plus product, wellness, productivity, and education stipends.
- IKEA discounts, reproductive health support, and additional benefits that vary by country of employment.
Tech Stack
Categories
Site Reliability
About Taskrabbit
Taskrabbit builds a two-sided marketplace and mobile app that connects consumers with local Taskers for home services such as furniture assembly, moving help, and handyman work. The company generates revenue through service fees on bookings and partnerships, and was founded in 2008 and is headquartered in San Francisco. Taskrabbit operates across North America and Europe and has been a subsidiary of IKEA since its 2017 acquisition.