4 days ago
Base Salary
$155k - $240k/yr
Responsibilities
- Design scalable, fault-tolerant infrastructure across AWS, GCP, and Azure.
- Operate production containerization platforms using Kubernetes, Helm, and infrastructure-as-code tools.
- Automate operational tasks and infrastructure management with Python or Go.
- Own service reliability, performance, and efficiency, including SLOs, error budgets, and on-call operations.
- Lead incident response, post-mortems, root-cause analyses, and preventive architecture improvements.
- Shape multi-year investments in observability, cost management, platform capabilities, and reliability.
- Use and develop AI-assisted workflows for incident investigation, infrastructure changes, runbooks, tooling, and code review.
- Provide reliability, performance, and scalability guidance to product, security, and engineering teams.
Requirements
- At least 5 years of experience in infrastructure engineering, DevOps, or a similar role operating large-scale, high-availability production systems.
- Production experience running containerized workloads in real clusters, with Helm and Terraform or Pulumi on at least one major cloud provider.
- Strong proficiency in Python or Go for automation and tooling.
- Existing daily use of AI-assisted or agentic tooling, including experience building or adopting AI-assisted workflows.
- Demonstrated ability to identify systemic reliability weaknesses, reason from constraints and failure modes, and make business-aware tradeoffs.
- Experience with monitoring and logging stacks such as Prometheus, Grafana, and ELK or equivalent.
- Excellent communication, collaboration, and problem-solving skills.
- Experience owning at least one infrastructure build end-to-end from 0 to 1 with an associated outcome metric.
- Preferred: software-engineering depth and experience designing and shipping production services, libraries, or internal frameworks in Python, Go, or a comparable language.
Benefits
- Hybrid work based out of WRITER hubs in New York City, San Francisco, Seattle, or London.
- Generous paid time off and company holidays.
- Medical, dental, and vision coverage for employees and families.
- Sixteen weeks of paid parental leave for all parents.
- Fertility and family planning support.
- Early-detection cancer testing through Galleri.
- Flexible spending and dependent-care FSA options.
- Health savings account with company contribution for eligible plans.
- Wellness and learning-and-development stipends.
- Company-wide and team off-sites.
- Company stock options and 401(k).
Tech Stack
Categories
DevOpsSite Reliability
About WRITER
WRITER builds an enterprise generative AI platform for creating, deploying, and supervising AI agents grounded in company data and powered by proprietary LLMs. It sells subscriptions and services to large organizations, with customers such as Accenture, Marriott, Uber, Mars, and Vanguard. Founded in 2020 and headquartered in San Francisco, the privately held company raised a Series C in 2024.