Responsibilities
- Establish the SRE function and help build an effective, inclusive SRE team.
- Provide technical leadership for the local team and collaborate with partner technical leads and cloud leadership.
- Guide team members in managing service availability and performance, building preventive automation, and automating responses to non-exceptional service conditions.
- Manage project priorities, deadlines, and deliverables.
- Lead incident management and drive MTTR according to the incident SLA.
- Ensure complete alert coverage across applications, infrastructure, security, and flows.
Requirements
- 6–10 years of experience in distributed systems, storage systems, databases, algorithms and data structures, or Unix/Linux systems internals and administration.
- Experience designing, analyzing, and troubleshooting large-scale distributed systems.
- Experience with MySQL or PostgreSQL databases.
- Hands-on experience operating Kubernetes and a cloud platform.
- Excellent communication skills, ownership, and a systematic problem-solving approach.
Tech Stack
Categories
About Zeta
Headquartered in San Francisco, California, Zeta was named by Celent in 2023 as being among the likeliest partners for US banks and credit unions looking to modernize to a next-gen issuer processing platform. With our marquee credit card ranked #2 by American cardholders, Zeta is already acknowledged by leading issuers as the go-to platform for market-leading credit card experiences. Globally, Zeta is recognized as a next-gen banking technology company. Our platform enables financial institutions to launch extensible and compliant banking asset and liability products, across cards, loans and deposits, rapidly. Our cloud-native and fully API-enabled stack supports processing, issuing, lending, core banking, fraud, loyalty, digital banking apps, and many other capabilities. Zeta has 1700+ employees with over 70% in technology roles across locations in the US, Middle East, and Asia, with regional headquarters in Mumbai, India. Globally, customers have issued 25M+ cards on our platform. Visit us at www.zeta.tech or follow us on LinkedIn, YouTube, and X.