SITE RELIABILITY ENGINEER II
Stone - Linkedin1 day ago
Remote, BrazilMid Level
Responsibilities
- Perform initial triage of incidents, gathering information and determining severity, context, and business impact.
- Record and fully document incidents, interactions, applied solutions, and follow-up actions.
- Keep users informed about the status of ongoing incidents.
- Resolve immediate problems, maintain operational stability, and escalate incidents to specialized teams when needed.
- Support continuity of IT operations in a 24x7 environment.
Requirements
- Experience administering Windows and Linux server operating systems.
- Knowledge of computer networks.
- Knowledge of virtualization platforms.
- Experience configuring observability platforms.
- Knowledge of infrastructure as code and CI/CD.
- Exposure to cloud environments.
Benefits
- Fixed salary and an eligibility-based variable compensation package, including profit sharing, long-term incentives, or commission.
- Health and dental insurance with copay, with an exception for professionals with disabilities.
- 24/7 virtual medical care through Hospital Virtual Verde.
- Medication subsidy.
- Meal and/or food allowance through Pluxee.
- Childcare assistance for children up to 5 years and 11 months.
- Assistance for children with disabilities.
- Life insurance.
- Fuel or commuting assistance.
- Home-office assistance for remote or hybrid contracts.
- Welcome kit for new parents.
- SESC partnership.
- Education benefit through Studa and Stone Library.
- Free emotional support through Acolhe360º.
- Quick massage and on-site clinic.
- Optional Wellhub, TotalPass, Pet Club, Flash, Férias&Co, transportation voucher, Allya, and educational partnerships.
- Remote work arrangement.
About Stone - Linkedin
Stone is a Brazilian fintech that provides payment processing, POS terminals, online checkout, and financial services such as banking and credit for merchants of all sizes. It earns primarily through transaction fees and service subscriptions tied to its merchant-acquiring and software offerings. Founded in 2012 and headquartered in São Paulo, the company went public on Nasdaq in 2018, serving entrepreneurs across Brazil through a nationwide operation.