Senior AI-Enabled DevOps Engineer
PointClickCare5 months ago
Base Salary
$134k - $149k/yr
Responsibilities
- Design, implement, and operate cloud-native infrastructure for production workloads.
- Build and maintain CI/CD pipelines for applications and ML systems.
- Develop and manage infrastructure-as-code for consistent, scalable, and repeatable environments.
- Improve deployment reliability through automation, testing, and rollout strategies.
- Support AI/ML workloads through model deployment, scaling, and monitoring.
- Integrate AI-assisted tools into DevOps workflows for alert-quality improvement, incident triage, root-cause analysis, capacity planning, and performance optimization.
- Design and maintain observability solutions using metrics, logs, and traces.
- Participate in on-call rotations and lead incident response for complex issues.
- Improve system resilience through proactive automation.
- Partner with application, platform, data, software engineering, and IT teams to deliver reliable systems.
- Provide technical guidance and code reviews for DevOps team members.
- Contribute to architecture discussions and influence technical direction.
- Document standards, runbooks, and best practices.
Requirements
- 5–8+ years of progressive experience designing and implementing large-scale automated infrastructure and CI/CD pipelines.
- Strong experience with AWS, GCP, or Azure.
- Hands-on experience with cloud-native architectures, containers, Kubernetes, infrastructure as code, and CI/CD systems.
- Experience with Terraform, GitHub Actions, GitLab CI, Jenkins, or ArgoCD.
- Strong knowledge of GitOps workflows and blue/green and canary deployment strategies.
- Proficiency in Python, Bash, Go, or similar scripting or programming languages, including writing custom deployment, monitoring, and systems scripts.
- Experience with monitoring, logging, alerting, and observability tools.
- Exposure to AI/ML workloads, including model deployment, scaling, and monitoring.
- Understanding of distributed systems, networking, security principles, high-availability architectures, and complex operational environments.
- Ability to own systems from design through production support and communicate technical trade-offs effectively.
- Willingness and ability to mentor teammates, collaborate cross-functionally, and provide technical guidance and code reviews.
- Preferred: 3+ years in healthcare technology or another highly regulated SaaS environment.
- Preferred: experience with AI-driven monitoring or AIOps tools, cloud cost optimization, security automation, and DevSecOps practices.
- Preferred certifications include AWS Certified DevOps Engineer–Professional, Microsoft Certified DevOps Engineer Expert, and Certified Kubernetes Administrator.
Benefits
- Benefits start on Day 1.
- Retirement plan matching is provided.
- Flexible paid time off is provided.
- Wellness support programs and resources are available.
- Parental and caregiver leave are provided.
- Fertility and adoption support are available.
- A continuous development support program is provided.
- An employee assistance program is available.
- Allyship and inclusion communities are available.
- Employee recognition programs are provided.
- The role is remote, with required travel to the Mississauga and/or Salt Lake City offices for onboarding, team events, and semi-annual or annual meetings.
Tech Stack
AWSAzureBashDatadogDockerGitLab CI/CDGoGoogle Cloud PlatformGrafanaJenkinsKubernetesPrometheusPythonTerraform
Categories
About PointClickCare
PointClickCare is a leading health tech company with one simple mission: to help providers deliver exceptional care. With the largest long‐term and post‐acute care dataset, we power AI-driven healthcare that fuels intelligent transitions, insightful interventions, and financial sustainability. Enhanced by our marketplace of 400+ integrated partners and trusted by over 30,000 provider organizations and every major U.S. health plan, we’re redefining healthcare, so it doesn’t just survive — it thrives.