Solutions Architect | US or CAN Based | Fully Remote
Sutherland6 hours ago
Atlanta, GA, USASenior
Responsibilities
- Partner with business stakeholders to understand desired outcomes, operational challenges, constraints, dependencies, and success criteria.
- Translate business and technical needs into functional requirements, non-functional requirements, technical requirements, and actionable solution designs.
- Design end-to-end solutions spanning applications, enterprise platforms, data flows, integrations, infrastructure, cloud services, and third-party platforms.
- Evaluate products, platforms, services, vendors, alternatives, trade-offs, costs, risks, and operational implications.
- Lead or support proofs of concept and develop architecture diagrams, integration specifications, architecture decision records, and implementation roadmaps.
- Provide architectural guidance to engineering, infrastructure, application, and implementation teams throughout delivery.
- Align solution scope, dependencies, sequencing, and technical milestones with project and product leaders.
- Incorporate security, privacy, compliance, resilience, accessibility, and operational requirements in collaboration with specialist teams.
- Identify risks, dependencies, deviations, and unresolved decisions, and contribute reusable patterns, reference architectures, and lessons learned.
- Support transition to operations through documentation, ownership definitions, and knowledge transfer.
Requirements
- Experience in solution architecture, software engineering, systems integration, infrastructure, cloud engineering, or a related discipline.
- Strong understanding of application architecture, APIs, integration patterns, databases, networking, and cloud services.
- Demonstrated experience designing and delivering technology solutions across multiple systems or technical domains.
- Ability to translate ambiguous business needs into clear requirements and practical technical designs.
- Ability to evaluate alternatives across functionality, security, performance, reliability, maintainability, and cost.
- Experience producing architecture diagrams, technical documentation, and decision records.
- Strong communication skills and the ability to explain complex technical concepts to nontechnical audiences.
- Ability to build consensus, influence decisions, work independently, and collaborate across teams without direct management authority.
- Experience with enterprise applications, SaaS platforms, cloud services, hybrid technology environments, modernization, platform consolidation, or complex integration initiatives is preferred.
- Familiarity with identity and access management, data protection, secure design principles, vendor evaluation, proofs of concept, total cost of ownership, DevOps practices, infrastructure as code, and automated delivery pipelines is preferred.
- Relevant solution architecture, cloud, or enterprise architecture certifications are preferred; dedicated cybersecurity experience or certification is not required.
Benefits
- Fully remote work arrangement.
- Candidates may be based in the United States, Canada, or the United Kingdom.
- Contractor position.
Categories
Solutions Engineering
About Sutherland
Sutherland provides IT services and business process outsourcing that design, run, and automate customer experience and back-office operations for enterprises in healthcare, financial services, telecom, retail, and travel. Its offerings include managed contact-center platforms (e.g., Cisco UCCE/CUCM), cloud and analytics solutions, and process consulting delivered through global service centers. Founded in 1986 and headquartered in Pittsford (Rochester), NY, it is privately held.