10 hours ago
Melbourne, AustraliaMid Level
Responsibilities
- Lead technical discovery and tailored solution scoping with Account Executives.
- Design and deliver customized product demonstrations addressing accounting firm workflow challenges.
- Guide new practice partners through cloud implementation, workflow mapping, and early adoption upskilling.
- Provide technical support during sales cycles and overcome operational roadblocks and objections.
- Translate partner requirements into scalable workflow strategies and identify potential risks.
- Share market insights with internal teams to help shape product features.
Requirements
- Solid operational experience directly within an accounting or bookkeeping practice environment.
- Proven success in consultative problem-solving, pre-sales, or technical solution design in complex environments.
- Ability to communicate complex concepts clearly and deliver engaging presentations or demonstrations to diverse audiences.
- Deep familiarity with cloud-based accounting platforms and practice workflow software ecosystems.
- Practical experience with or comfort using modern productivity technologies, including AI tools.
- Highly developed interpersonal skills and the ability to work effectively across internal and external teams.
Benefits
- Flexible hybrid working model based in Melbourne.
- Modern office facilities for collaborative workshops, team connection, and boost days.
- Flexible work-from-home options.
Categories
Solutions Engineering
About Xero
Xero builds cloud-based accounting software for small businesses and their advisors, covering invoicing, bank reconciliation, payroll, expenses, and reporting. It sells subscriptions and supports an extensive ecosystem of connected bank feeds and third‑party apps via APIs and an app marketplace. Founded in 2006 and headquartered in Wellington, New Zealand, Xero is a public company dual‑listed on the NZX and ASX.