4 days ago
Mexico City, MexicoMid Level
Responsibilities
- Execute technical integration activities, including software installation, configuration, and testing.
- Collaborate with project managers, technical leads, and customer teams to define integration strategies.
- Perform unit, integration, system, and user acceptance testing.
- Diagnose and resolve technical issues during integration and implementation, escalating complex issues when necessary.
- Create and maintain configuration guides, integration specifications, and troubleshooting procedures.
- Provide technical support and guidance to customers and internal teams after implementation.
- Participate in customer meetings and presentations about technical integration topics.
- Contribute to continuous improvement of integration processes and tools.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
- 2–4 years of experience in the role or a related field.
- Proficiency configuring and troubleshooting complex software systems.
- Experience with relational databases such as SQL Server, Oracle, or Pgadmin, including basic SQL queries.
- Familiarity with Windows Server, RedHat, Linux, Bash, BAT files, Java, JavaScript, and XML.
- Knowledge of Active Directory, Azure, VMware, Hyper-V, authentication protocols, networking, APIs, and connection certificates.
- Familiarity with Copilot, Docker, GitHub, file-sharing tools, logs, and XML, DAT, JS, and TXT configuration files.
- Scripting experience with PowerShell or Python is preferred.
- Previous NCR VOYIX or comparable retail enterprise solution experience is preferred.
- English proficiency at approximately 70%.
- Strong problem-solving, analytical, communication, customer interaction, and documentation skills.
- Ability to work independently and as part of a team in a dynamic environment.
- Willingness to travel to customer facilities when necessary.
Categories
Solutions Engineering
About NCR
NCR builds enterprise technology for retail, restaurants, and banks, including point-of-sale and self-checkout systems, payments software, ATM networks, and managed services. The company separated in 2023 into two public entities: NCR Voyix (unified commerce and payments for retail and hospitality) and NCR Atleos (banking and ATM-as-a-service). Founded in 1884 and headquartered in Atlanta, it sells hardware, software subscriptions, and support to customers in many countries.