1 day ago
Responsibilities
- Own the technical vision and roadmap for cloud infrastructure, reliability, and platform engineering.
- Design, build, and maintain scalable, highly available AWS infrastructure.
- Define and evolve Terraform Infrastructure as Code standards across environments.
- Design and optimize CI/CD pipelines for reliable software delivery.
- Implement SLOs, SLIs, error budgets, incident management, observability, monitoring, logging, and alerting.
- Build self-service platform capabilities and automation for engineering teams.
- Lead infrastructure modernization, containerization, orchestration, and platform scalability initiatives.
- Partner with Security and Engineering on cloud security, compliance, application reliability, and operational excellence.
- Lead infrastructure architecture decisions and mentor engineers across teams.
- Participate in incident response, root cause analysis, and continuous improvement for production systems.
Requirements
- 10+ years of experience in Site Reliability Engineering, Platform Engineering, DevOps, Cloud Infrastructure, or Software Engineering.
- Experience designing and operating large-scale, highly available cloud infrastructure in AWS.
- Strong software engineering background with the ability to write production-quality code and automation.
- Expert-level Infrastructure as Code experience, preferably with Terraform.
- Deep experience designing and maintaining CI/CD pipelines using GitLab or similar platforms.
- Strong knowledge of Kubernetes, containerized workloads, and cloud-native architectures.
- Extensive experience with observability, distributed tracing, logging, monitoring, and incident response.
- Experience defining and implementing SLOs, SLIs, and reliability engineering practices.
- Strong understanding of networking, security, Linux systems administration, and cloud architecture.
- Experience supporting high-traffic SaaS applications and mission-critical production environments.
- Ability to influence technical direction without direct authority and mentor engineers across teams.
- Experience working in Agile development environments and collaborating with cross-functional engineering teams.
Benefits
- 22 days of PTO plus public holidays.
- 401(k) match.
- Medical, dental, and vision insurance.
- Maternity and paternity leave.
- Hybrid, full-time position working from the Austin, Texas office in the Arboretum Area.
- Compensation is based on experience.
Tech Stack
Categories
DevOpsSite Reliability
About ShipperHQ
ShipperHQ provides a SaaS platform that lets eCommerce merchants manage shipping at checkout, including real-time carrier rates, delivery options, and rules-based fulfillment. Headquartered in Austin, Texas and privately held, it supports thousands of brands in 150+ countries across DTC and enterprise retail. The business is subscription-based, offering checkout optimization and shipping rate management tools to control costs and delivery transparency at checkout.