about 13 hours ago
Seoul, Korea, SouthMid Level / Senior
H1B Sponsor
Responsibilities
- Onboard new customers onto Workato’s platform by providing technical consulting and guidance.
- Engage with customers to gather integration and automation requirements.
- Lead the solution design process jointly with customers.
- Share best practices related to deployment models and integration design.
- Work closely with Product and Engineering to review customer requirements.
- Become a Workato evangelist demonstrating business automation capabilities.
- Act as a trusted customer advisor and advocate within Workato.
- Conduct post-onboarding deployment health checks and optimizations.
- Create or enhance content for the technical consulting team.
- Deliver outstanding customer service and manage multiple priorities.
Requirements
- 3+ years of hands-on experience in solutions and implementation consulting.
- Knowledge of integrations and system design principles.
- Understanding of technology and industry trends in app integration.
- Familiarity with database technologies like SQL and Postgres.
- Experience with on-premise infrastructure and cloud-based deployments.
- Understanding of the SDLC and experience in developing integrations.
- Ability to create quality technical documentation.
- Experience with at least one Integration Platform like Workato or MuleSoft.
- Experience with cloud business apps like Workday or Salesforce is a plus.
- Experience with web development frameworks and JS is a plus.
- Experience with OEM or embedded SaaS solutions is a plus.