Site Reliability Engineer
Origami Risk, LLC2 years ago
Remote, United States +2 moreSenior
Base Salary
$100k - $120k/yr
Responsibilities
- Lead post-incident investigations and conduct root-cause analyses for the Site Reliability team.
- Develop preventive strategies, write customer-facing RCAs, and proactively reduce incident impact.
- Maintain and configure observability tools and create client-focused dashboards and alerts.
- Track and improve time-to-resolution metrics and provide visibility to stakeholders throughout the SRE process.
- Collaborate with Cloud Operations, SRE, Engineering, Observability, and business teams to improve scalability, stability, and development patterns.
- Contribute to incident-response automation and cross-train colleagues on observability tools.
Requirements
- Bachelor’s degree in Computer Science or a related field, or equivalent experience.
- At least 5 years of proven Site Reliability Engineering experience.
- Strong knowledge of SRE best practices, incident management, observability, SaaS operations, and public cloud environments.
- Deep experience using or configuring New Relic, Datadog, SumoLogic, or similar observability tools.
- Proficiency reading and writing code such as JavaScript, .NET, and SQL.
- Experience with cloud platforms such as AWS and Azure, with AWS strongly preferred.
- Experience troubleshooting C#/.NET web applications and identifying bugs or performance challenges.
- Strong problem-solving, data-driven incident analysis, written communication, and verbal communication skills.
- Preferred: Windows and SQL Server troubleshooting, CI/CD pipeline knowledge, and Infrastructure as Code experience.
Benefits
- Starting base pay is $100,000–$120,000, with bonus eligibility.
- Medical, dental, vision, disability, life insurance, wellness reimbursement, flexible time off, and paid company holidays are provided.
- The company offers family leave, including adoption and foster care placements, plus flexible spending, health savings, commuter, and dependent care accounts.
- The 401(k) includes a company match of up to 4%.
- Additional benefits include an Employee Assistance Program, education assistance, pet insurance, critical illness insurance, and voluntary life and AD&D coverage.
- This is a full-time hybrid role, with many positions eligible to be completely remote; flexible PTO is unavailable in California and the UK.
Tech Stack
Categories
Site Reliability