3 months ago
Sydney, AustraliaSenior
Responsibilities
- Own the technical customer lifecycle from deployment through activation and customer success using Devin.
- Understand customers’ technical challenges and identify productive use cases for Devin.
- Build relationships with customer engineering teams to support product integration, adoption, user activation, and utilization.
- Lead technical pre-sales activities, including product demos and customer pilots.
- Design and deliver training programs and enablement resources for large-scale customer rollouts.
- Implement requested features when appropriate and communicate customer needs to the broader team.
- Use customer and product insights to help inform the product roadmap.
Requirements
- A degree in a STEM field is required.
- Proven success with enterprise deployments in a go-to-market or forward-deployed engineering role is required.
- Strong relationship-building and communication skills, including the ability to discuss complex technical topics with customers at all levels, are required.
- Ability to thrive in ambiguous, rapidly changing environments and grow in scope and responsibility is required.
- Demonstrated exceptional ability to learn is required.
- Experience selling highly technical products, working as a software engineer, or founding a startup may be advantageous.
Categories
Forward Deployed
About Cognition
Makers of Devin, the first AI software engineer. We are an applied AI lab building end-to-end software agents. We’re building collaborative AI teammates that enable engineers to focus on more interesting problems and empower engineering teams to strive for more ambitious goals.