3 months ago
Sydney, AustraliaSenior
Responsibilities
- Own the technical customer lifecycle from deployment through activation and customer success using Devin.
- Understand customers’ technical challenges and identify productive use cases for Devin.
- Build relationships with customer engineering teams to support product integration, adoption, user activation, and utilization.
- Lead technical pre-sales activities, including product demos and customer pilots.
- Design and deliver training programs and enablement resources for large-scale customer rollouts.
- Implement requested features when appropriate and communicate customer needs to the broader team.
- Use customer and product insights to help inform the product roadmap.
Requirements
- A degree in a STEM field is required.
- Proven success with enterprise deployments in a go-to-market or forward-deployed engineering role is required.
- Strong relationship-building and communication skills, including the ability to discuss complex technical topics with customers at all levels, are required.
- Ability to thrive in ambiguous, rapidly changing environments and grow in scope and responsibility is required.
- Demonstrated exceptional ability to learn is required.
- Experience selling highly technical products, working as a software engineer, or founding a startup may be advantageous.
Categories
Forward Deployed
About Cognition
Cognition is an applied AI company building end-to-end software agents for engineering teams. Its flagship product, Devin, is an AI software engineer that collaborates with developers to plan tasks, write code, run tests, fix bugs, and ship changes across common tools. The company is privately held, founded in 2023, and headquartered in San Francisco.