3 months ago
Washington, DC, USA or New York, NY, USAMid Level
H1B sponsor
Base Salary
$175k - $235k/yr
Responsibilities
- Own technical delivery of Cape products from prototype through operational acceptance and sustainment in federal, national security, and enterprise environments.
- Embed with customer teams to understand workflows, threat models, and operational constraints.
- Configure, integrate, and tune Cape’s mobile core capabilities for deployment-specific mission profiles.
- Lead customer exercises, pilots, and demonstrations that produce decision-quality evidence.
- Provide technical support during live operations and incidents, perform root-cause analyses, and drive preventive fixes into the platform.
- Write production-grade code for integrations, tooling, glue code, and one-off deployment capabilities.
- Prototype and validate product features in the field and collaborate with core engineering teams on successful solutions.
- Translate customer mission requirements into prioritized engineering work and communicate engineering constraints to customers.
- Advocate for customer priorities using deployment data, operator feedback, blocking issues, and cost-of-inaction evidence.
- Partner with Product, Engineering, Business Development, and Solutions Architects on roadmaps, captures, pilots, and follow-on opportunities.
Requirements
- At least 2 years of experience in software engineering or forward deployed engineering.
- Technical competency across coding, debugging networking issues, systems-level tradeoffs, and multiple technical domains.
- Ability to scope ambiguous problems, sequence delivery, and prioritize independently.
- Strong written and verbal communication skills for customer sessions, executive briefings, and engineering documentation.
- High ownership, resourcefulness, and demonstrated ability to deliver technical customer work end to end.
- U.S. citizenship and eligibility for a U.S. Top Secret security clearance; active TS is strongly preferred.
- Willingness to travel up to 50% to customer sites, military installations, and partner locations.
- Based in Washington, DC or New York initially with expected relocation to Asia-Pacific, or already located in the Asia-Pacific region.
- Preferred qualifications include active TS/SCI clearance, Mandarin fluency, military or government experience, communications/signals/cyber/intelligence experience, mobile network or telecommunications background, networking infrastructure or cybersecurity experience, startup experience, mentoring experience, and a record of moving field-driven features into a core product roadmap.
Benefits
- 401(k) match
- 100% coverage of medical, dental, and vision premiums for the employee and dependents
- 12 weeks of paid parental leave for all parents with no waiting period
- Stipends for family-forming needs and gender-affirming care
- Unlimited PTO
- Relocation and moving assistance
- Expected relocation to Asia-Pacific or current residence in the Asia-Pacific region; willingness to travel up to 50%
Categories
Forward Deployed
About Cape
Cape builds a privacy-first mobile network in the U.S., providing cellular service that minimizes data collection and supports secure communication for consumers, businesses, and government customers. It sells subscription wireless plans and related security features, enabling organizations to deploy protected mobile connectivity without relying on legacy tracking practices. Founded in 2022, the company is headquartered in Arlington, Virginia.