about 2 hours ago
London, United Kingdom
Intern / Entry Level
H1B Sponsor
Responsibilities
- Handle technical requests via web and email support channels.
- Conduct professional and empathetic conversations with customers to troubleshoot and resolve technical obstacles.
- Submit bug reports to the Engineering team for issues needing attention.
- Partner with Product Teams and Engineering to develop subject matter expertise.
- Contribute to internal and external knowledge bases.
- Participate in internal projects to improve processes and tools.
Requirements
- Strong desire to help people solve problems and explain complex technical concepts.
- Experience with web development, REST APIs, and database management.
- Working knowledge of development languages such as JavaScript, Java, PHP, C#, Objective-C, Swift, Ruby, and Python.
- Ability to handle and prioritize a portfolio of tickets at various stages of resolution.
- Excellent spoken and written English skills.
- Ability to work in an on-call rotation.
Benefits
- Flexible workplace model allowing remote or hybrid work options.
- High-trust environment emphasizing individual impact and contribution.
- Global presence with offices in major cities.
Tech Stack
C#JavaJavaScriptObjective-CPHPPythonRubySwift
Categories
BackendDevOpsFrontendFull StackMobile