3 days ago
Lisbon, PortugalEntry Level
Responsibilities
- Develop, test, implement, and support cloud-based contact center and AI solutions on AWS and other cloud platforms.
- Build integrations between contact center platforms, AI services, ITSM tools, and enterprise applications.
- Support AI Agents, Agent Assist, RAG solutions, translation services, workflow automation, and conversational AI capabilities.
- Develop and test generative AI and LLM solutions, including prompt engineering, knowledge bases, AI orchestration, and evaluation.
- Create and execute unit, integration, and end-to-end tests and assist with deployment, release, and operational activities.
- Diagnose production issues, troubleshoot defects, contribute to continuous improvement, and prepare technical documentation.
- Collaborate with product owners, architects, developers, BAU specialists, service desk teams, and other stakeholders.
- Participate in sprint planning, stand-ups, retrospectives, demonstrations, and ongoing technical learning.
Requirements
- Experience, academic exposure, or strong interest in generative AI, AI Agents, OpenAI APIs, Amazon Bedrock, and prompt engineering.
- Experience, academic exposure, or strong interest in Python, JavaScript, TypeScript, Java, Node.js, JSON, and API integrations.
- Familiarity with React, Redux Toolkit, and micro-frontends is relevant to the frontend development responsibilities.
- Familiarity with AWS services including Amazon Connect, Lambda, S3, Redshift, CloudFormation, and CDK.
- Knowledge of Git and infrastructure as code is expected or beneficial.
- Strong problem-solving, troubleshooting, debugging, stakeholder engagement, technical communication, teamwork, and continuous-learning skills.
- AWS Certified Cloud Practitioner, AI Practitioner, Developer – Associate, or Solutions Architect – Associate certification is relevant.
- Agile Fundamentals certification is relevant.
Benefits
- Location options are Portugal, Poland, or Costa Rica.
Tech Stack
Categories
About Fujitsu
Fujitsu is a Japanese multinational IT services and computing company that provides systems integration, managed services, cloud, and enterprise hardware for businesses and governments. It also develops servers, storage, and client devices for enterprise workloads. Founded in 1935 and headquartered in Tokyo, Fujitsu is publicly listed on the Tokyo Stock Exchange and operates in more than 50 countries.