4 hours ago
Remote, India or Pune, IndiaSenior
Responsibilities
- Design and build AI agents using Vertex AI Agent Builder, the Claude API, and Gemini Enterprise.
- Productionize AI workflows for Patient Services use cases including intake automation, missing-information workflows, adverse-event detection, queue intelligence, QNCR automation, and chat-with-claims.
- Build and maintain RAG pipelines, vector stores, embeddings, and retrieval workflows.
- Implement MCP server integrations and agent tool/function definitions for safe enterprise-system access.
- Integrate AI capabilities with Salesforce Health Cloud, Apex, LWC, MuleSoft, DataWeave, and Java SDLC touchpoints.
- Create reusable prompt templates, agent patterns, and version-controlled components for broader engineering adoption.
- Own the full agent lifecycle from build and deployment through monitoring, evaluation, and retirement.
- Establish evaluation harnesses and monitor production agents for drift, cost, latency, and accuracy.
- Review AI-generated code from Salesforce, MuleSoft, and Java developers for ACTICS quality standards.
Requirements
- 5+ years of software engineering experience building production systems.
- Advanced Python skills and competence in JavaScript and TypeScript.
- Hands-on experience with a cloud AI platform and its SDK, with Vertex AI strongly preferred.
- Demonstrated prompt engineering and LLM application development using Claude, Gemini, or equivalent models.
- Practical experience with RAG, vector databases, embeddings, and retrieval design.
- Familiarity with CrewAI, LangChain, LangGraph, or Vertex AI Agent Builder.
- Experience integrating REST or GraphQL APIs.
- Preferred experience with MCP servers and agent tooling standards.
- Preferred background in healthcare or life-sciences technology and awareness of PHI/HIPAA constraints.
- Salesforce Apex/LWC or Java development experience is preferred.
- Experience with BigQuery, PostgreSQL, or comparable data platforms is preferred.
Tech Stack
Categories
About EVERSANA
EVERSANA INTOUCH is a healthcare advertising and commercialization agency within EVERSANA, providing strategy, creative, digital campaigns, CRM, market access, and medical communications for pharma and biotech brands. It sells agency and consulting services powered by data and AI across brand launches and lifecycle management. The company is privately held and headquartered in Overland Park, Kansas.