Lead Site Reliability Engineer
Capital One13 days ago
Mexico City, MexicoStaff+
Responsibilities
- Own reliability for batch settlement systems, including cycle completion windows, data integrity, and proactive failure detection.
- Build dashboards, alerts, and anomaly detection for settlement pipelines.
- Automate operational toil such as certificate rotation, environment provisioning, compliance artifact generation, and manual validation.
- Partner with UK-based settlement engineers on compliance windows, cross-border routing, and acquirer/issuer SLA adherence.
- Participate in incident response, root cause analysis, troubleshooting, and implementation of durable fixes.
- Develop runbooks, severity criteria, and audit-ready SRE practices for SOX and PCI-DSS examinations.
Requirements
- Bachelor’s degree and professional English fluency.
- At least 6 years of experience in SRE, production operations, or reliability engineering.
- Experience in DevOps Engineering, excluding internship experience.
- At least 5 years of experience with Java, Python, or Go.
- At least 4 years of experience with cloud-native technologies including AWS, Microsoft Azure, or Google Cloud Platform.
- At least 3 years of experience with container orchestration services including Docker or Kubernetes.
- Experience with Shell or Bash scripting and at least 3 years of Unix or Linux system administration.
- Preferred qualifications include agentic AI automation experience with Claude Code or Copilot CLI, distributed-systems troubleshooting, payments or regulated high-availability domain experience, and networking knowledge covering TCP, DNS, and TLS.
Benefits
- The role is based in Mexico City and operates across hybrid infrastructure including on-premises data centers and AWS.
- The position is part of a new Site Reliability Engineering center in Mexico City and partners with UK-based engineers.
Tech Stack
Categories
Site Reliability
About Capital One
Capital One is a U.S. consumer and commercial bank that offers credit cards, checking and savings accounts, auto financing, and lending to small and large businesses. It earns revenue from interest income and interchange/fees across its card and banking products, and develops cloud-based digital services. Founded in 1994, Capital One is publicly traded on the NYSE (COF) and is headquartered in McLean, Virginia.