2 months ago
Bogotá, ColombiaMid Level
Responsibilities
- Own technical discovery for prospective enterprise and strategic merchants by understanding their technology stacks, checkout flows, and constraints.
- Lead product demos and technical presentations for merchant engineering and business stakeholders.
- Design integration solutions using Sezzle APIs, SDKs, platform plugins, and custom builds across web, mobile, and in-store experiences.
- Write technical proposals and complete RFP and security questionnaire responses.
- Support iOS and Android mobile app integrations, including SDK implementation, in-app checkout, and native versus webview handoffs.
- Validate integrations in sandbox and production, including checkout flows, widget and messaging placement, redirects, handoffs, and settlement.
- Troubleshoot live integration issues with Support and Engineering and communicate the technical resolution to merchants.
- Translate recurring merchant needs into product feedback and advocate for fixes that unblock revenue.
- Build and maintain integration documentation, runbooks, and internal enablement materials.
- Advise merchants after launch and identify optimization opportunities.
Requirements
- At least 4 years of experience in a customer-facing technical role such as solutions engineering, sales engineering, implementation, solutions architecture, or technical account management.
- Experience with mobile SDK integrations on iOS and Android, including guiding developers through implementation and debugging issues.
- Experience supporting enterprise merchants through complex, multi-stakeholder integrations with custom commerce stacks.
- Hands-on experience with REST APIs, webhooks, and critically reading API documentation.
- Working knowledge of HTML, CSS, and JavaScript.
- Familiarity with at least one major e-commerce platform, including Shopify, BigCommerce, Magento, WooCommerce, or Wix.
- Understanding of cart, checkout, payment authorization and capture, refunds, shipping, and product management workflows.
- Ability to explain technical concepts to non-technical audiences and business context to engineers.
- Strong written communication skills for producing merchant and internal documentation and proposals.
- Ability to manage multiple merchant integrations in a fast-moving environment.
- Ability to read code in at least one language well enough to debug a merchant implementation.
- Demonstrated ability to use AI tools for research, technical documentation, problem-solving, and workflow automation.
- Preferred experience at a payments company, PSP, or BNPL provider.
- Preferred familiarity with payment gateway architecture, alternative payment methods, and in-store or omnichannel payment integrations.
- A bachelor's degree in computer science, computer engineering, or a related field, or equivalent practical experience, is preferred.
Benefits
- Full-time remote work arrangement.
- Opportunities for career advancement within a rapidly growing team.
Tech Stack
Categories
Solutions Engineering
About Sezzle
Sezzle builds a buy now, pay later platform that lets consumers split purchases into interest-free installments online and in stores, integrated with e-commerce and retail merchants. The company earns revenue from merchant fees and related consumer charges and provides underwriting and payment processing services. Founded in 2016 and headquartered in Minneapolis, Sezzle is a public company dual-listed on Nasdaq and the ASX.