1 day ago
São Paulo, Brazil or Bogotá, ColombiaEntry Level / Mid Level
H1B Sponsor
Responsibilities
- Serve as the technical front door for developers using Helius APIs and streaming products.
- Troubleshoot issues, reproduce bugs, and work with engineering to get fixes shipped.
- Build code samples, demos, and SDKs that help customers integrate faster.
- Rewrite and expand documentation, tutorials, and guides based on real-world questions.
- Automate support workflows using internal tooling, scripts and AI-assisted systems.
- Collaborate with engineering on feature requests, bug reports, and customer-driven improvements.
- Live in Discord and Telegram to support developers, gather feedback, and spot new patterns.
- Partner with enterprise and ecosystem teams to design integrations and optimize performance.
- Prototype new experimental features alongside engineers and product owners based on customer feedback.
Requirements
- 1-2 years of experience in a technical role (support, engineering, solutions or devrel).
- Excitement for the Solana ecosystem, distributed systems, and internet capital markets.
- Comfort reading and writing code (TypeScript & Rust preferred).
- Deep curiosity, bias for action, and ownership.
- Strong written and verbal communication skills, especially when breaking down complex technical ideas.
- Passion for helping developers and improving developer experience.
Benefits
- High-impact work that powers applications used by millions across the Solana ecosystem.
- Ownership & growth opportunities to lead initiatives and influence product direction.
- Remote-first flexibility with a fully distributed team.
- Competitive compensation, meaningful equity, generous vacation, wellness budgets, and support for learning and travel.
- Join a mission-driven team of ambitious builders shaping the future of decentralized apps.