Full Stack Software Engineer – Digital Commerce Application Support
Movado Group, Inc21 hours ago
Bengaluru, IndiaMid Level
Responsibilities
- Own L2 investigation and resolution of incidents and maintain end-to-end accountability for assigned production services.
- Diagnose application, API, database, infrastructure, integration, and security issues using logs and technical evidence.
- Restore services through approved configuration changes, data corrections, job restarts, interface reprocessing, and other authorized recovery actions.
- Support APIs, scheduled jobs, event flows, integrations, data exchanges, batch processing, and operational workflows.
- Write and optimize SQL queries for troubleshooting, reporting, reconciliation, and approved data corrections.
- Participate in major-incident response, on-call or shift coverage, release validation, and early-life production support.
- Investigate recurring incidents, produce root-cause analysis reports, maintain operational documentation, and track corrective actions.
- Improve alerts, dashboards, runbooks, monitoring, automation, supportability, and service reliability in partnership with L1 and L3 teams.
- Implement approved scripts, configuration changes, operational fixes, and minor technical improvements within L2 authority.
Requirements
- At least 4 years of professional experience in L2 application support, application operations, production engineering, or site reliability support.
- Experience supporting high-availability transactional platforms such as eCommerce, retail, order management, customer service, or B2B systems.
- Strong diagnostic experience across distributed applications, APIs, databases, integrations, logs, and cloud-hosted services.
- Working knowledge of RESTful APIs, JSON, GraphQL, HTTP, authentication, certificates, and common integration patterns.
- Strong SQL skills with experience using at least one relational database such as Oracle, PostgreSQL, MySQL, or Microsoft SQL Server.
- Ability to read application architecture and troubleshoot Java/Spring-based applications and JavaScript or TypeScript applications.
- Experience with scheduled jobs, batch processing, interface monitoring, message reprocessing, and data reconciliation.
- Ability to create operational scripts or automation using Python, PowerShell, Bash, JavaScript, or Java.
- Familiarity with Git, CI/CD pipelines, release controls, and code-review practices.
- Understanding of secure production-support practices, least-privilege access, segregation of duties, auditability, and OWASP principles.
- Strong written and verbal communication skills and the ability to work across global teams, vendors, and technical disciplines.
- Preferred experience with headless or composable commerce, order-management or omnichannel retail platforms, Shopify or comparable enterprise commerce platforms, and global 24x7 or follow-the-sun support models.
Tech Stack
AngularBashGitGraphQLJavaJavaScriptMicrosoft SQL ServerMySQLNext.jsPostgreSQLPowerShellPythonReactSQLTypeScript
Categories
Site Reliability
About Movado Group, Inc
Movado Group, Inc. designs, manufactures, and markets wristwatches and accessories across owned brands (Movado, Ebel, Concord, Olivia Burton, MVMT) and licensed fashion labels (Coach, HUGO BOSS, Lacoste, Tommy Hilfiger, Calvin Klein). It sells through wholesale, e-commerce, and company-owned retail stores. Founded in 1961 and headquartered in Paramus, New Jersey, the company is publicly traded on the NYSE and operates globally.