Engineer II, Systems Reliability Engineering
Levi Strauss & Co17 hours ago
Bengaluru, IndiaMid Level
Responsibilities
- Investigate and resolve complex and recurring application, integration, data, and reporting issues across Distribution & Logistics systems.
- Analyze logs, transactions, APIs, middleware events, and data sets to identify root causes and implement sustainable corrective actions.
- Improve monitoring, alerts, dashboards, runbooks, and support documentation to reduce operational noise and incident recurrence.
- Partner with engineering teams, vendors, warehouse and transportation operations, and third-party logistics providers to maintain platform stability and business continuity.
- Support release readiness, deployment validation, change reviews, and post-implementation monitoring.
- Use approved AI tools to improve troubleshooting and operational efficiency.
Requirements
- 4+ years of experience in application support, production support, reliability engineering, system administration, or enterprise logistics technology support.
- Experience troubleshooting applications, integrations, databases, and operational processes in production environments.
- Strong SQL and data analysis skills for production investigations, root cause analysis, data validation, and issue resolution.
- Experience with enterprise platforms such as Manhattan WMS, Manhattan Active WMS, Manhattan TMS, Centiro TMS, Manhattan LMS, UKG WFM, MuleSoft, Talend, SAP AFS, SAP S/4HANA, ServiceNow, Microsoft Power BI, Tableau, Manhattan SCI, SQL Server, Oracle, or Snowflake, or comparable platforms.
- Experience with application observability, log analysis, API management, Linux fundamentals, cloud platforms such as Microsoft Azure, warehouse automation, WCS integrations, and high-volume distribution center operations.
- Hands-on experience with incident, problem, change, and release management processes.
- Experience supporting warehouse, transportation, supply chain, or enterprise platforms and independently resolving recurring issues while recommending operational improvements.
Benefits
- Full-time position.
- Location: Bengaluru, India.
About Levi Strauss & Co
Levi Strauss & Co. designs, markets, and sells Levi’s denim and casual apparel, Dockers khakis, Signature/Denizen value lines, and Beyond Yoga activewear to consumers worldwide through company-owned stores, e-commerce, and wholesale retail partners. Founded in 1853 and headquartered in San Francisco, the company is publicly traded on the NYSE under the ticker LEVI. It is widely credited with inventing the blue jean in 1873.