14 hours ago
Remote, India or Bengaluru, IndiaMid Level
Responsibilities
- Own reliability and performance investigations across Akamai’s global edge platform, media delivery, and web delivery systems.
- Diagnose issues across application, platform, network, and operating-system layers using logs, metrics, traces, and diagnostic tools.
- Collaborate with Product, Engineering, Support, Network, and senior SRE teams to determine root causes and implement lasting solutions.
- Use telemetry, SLIs, SLOs, KPIs, dashboards, and alerts to evaluate system health, customer impact, and reliability improvements.
- Analyze platform behavior, traffic patterns, and system bottlenecks to improve performance, scalability, and resilience.
- Create scripts, automation, internal tools, and workflows to reduce operational effort and improve diagnostics and incident response.
- Apply AI-powered analysis and create workflows with precision, safety, and human evaluation.
Requirements
- Expertise in Computer Science, Engineering, or a related field, or substantial industry experience in large-scale SRE roles.
- Ability to evaluate technical issues, assess system behavior, and derive insights from evidence.
- Understanding of networking and Internet technologies including caching, proxies, TLS, TCP/IP, DNS, and HTTP/HTTPS architectures.
- Proficiency with Linux or Unix systems, command-line utilities, and foundational diagnostic methods.
- Proficiency with structured data and telemetry or foundational SQL capabilities.
- Ability to read and analyze C++ code to identify and resolve issues in core server infrastructure.
Benefits
- Benefits support employees’ health, well-being, finances, and life beyond work.
- Akamai’s FlexBase program supports working at home, in an office, or in a combination of both.
About Akamai
Akamai builds content delivery, cloud security, and edge compute services for enterprises that run consumer and business web, API, and video workloads. The public company (NASDAQ: AKAM), founded in 1998 and headquartered in Cambridge, MA, operates a global CDN and security platform and sells via subscriptions and usage-based services. It expanded into cloud infrastructure by acquiring Linode in 2022, offering IaaS and managed Kubernetes.