Twilio

Principal Engineer (L5)

Twilio
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4 days ago
Remote, IndiaStaff+

Responsibilities

  • Own the technical north star for composable routing experiences and core data platforms and pipelines.
  • Design always-available, fault-tolerant distributed systems in cloud environments.
  • Lead technical decisions through influence and communicate trade-offs involving cost, performance, and reliability.
  • Translate complex technical strategies into actionable designs for product, architecture, and engineering stakeholders.
  • Prototype and evaluate AI and LLM technologies for systemic data-processing challenges.
  • Mentor engineers and promote operational excellence across distributed teams.

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.
  • 12+ years of programming experience, including high-scale messaging or streaming systems and distributed processing engines handling several thousand events per second.
  • Expert programming experience in Go or similar concurrent, object-oriented languages, with strong performance optimization skills.
  • Proven ability to design modular, composable, and extensible services and interfaces.
  • Hands-on experience identifying, prototyping, and deploying GenAI or LLM solutions for real-world engineering or data-processing challenges.
  • Deep expertise in distributed systems, high-scale ingestion, and cloud-native architecture.
  • Preferred experience with high-throughput datastores, distributed caching, Docker, Kubernetes, Datadog, Grafana, Prometheus, AWS infrastructure, AI/ML infrastructure, and data workflows.
  • Strong communication, problem-solving, mentoring, and cross-functional technical leadership skills.

Benefits

  • Remote-first work arrangement, with occasional in-person team gatherings, off-sites, customer meetings, or project meetings.
  • Role based in one of five permitted India states: Delhi, Karnataka, Maharashtra, Telangana, or Tamil Nadu.
  • Occasional travel may be required.
  • Benefits include competitive pay, generous time off, parental and wellness leave, healthcare, retirement savings, volunteering and donation support, and other location-dependent offerings.

Tech Stack

AWSDatadogDockerGoGrafanaKubernetesPrometheus

Categories

BackendData Engineering
Twilio

About Twilio

5,001-10,000 employees

Twilio builds a cloud customer-engagement platform centered on programmable communications APIs for SMS, voice, WhatsApp, email, and verification, plus Segment CDP and the Flex contact center. It sells usage-based and subscription SaaS to developers and enterprises to embed messaging, calling, authentication, and data-driven marketing into apps. Founded in 2008 and headquartered in San Francisco, Twilio is a public company listed on the NYSE.

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