16 hours ago
Base Salary
$79k - $134k/yr
Responsibilities
- Own the operational health, reliability, stability, availability, and performance of a customer-facing application platform.
- Establish and advance Site Reliability Engineering practices, standards, operational procedures, service-level objectives, and reliability metrics.
- Manage production Azure Kubernetes Service clusters and support containerized applications and Azure platform services.
- Lead production incident response, troubleshooting, root-cause analysis, corrective actions, and service restoration.
- Design and validate high-availability and disaster recovery solutions.
- Build Splunk dashboards and alerting frameworks and implement Dynatrace monitoring strategies.
- Support and monitor the application data ecosystem, including Azure Databricks, Azure Data Factory, Azure Data Lake Storage, PostgreSQL, Redis, and Azure Cosmos DB.
- Collaborate across application development, architecture, cloud platform, data, infrastructure, and operations teams.
Requirements
- 10+ years of experience in infrastructure, IT operations, cloud engineering, DevOps, or Site Reliability Engineering.
- 5+ years of experience supporting Microsoft Azure environments, including Azure platform and data services.
- 5+ years of experience managing Kubernetes-based production platforms, preferably Azure Kubernetes Service, and supporting containerized applications.
- Experience supporting mission-critical customer-facing applications and leading production incident management, root-cause analysis, and service-restoration activities.
- Experience designing and implementing high-availability and disaster recovery solutions in cloud environments.
- Hands-on experience creating Splunk operational dashboards and alerting frameworks and implementing Dynatrace monitoring strategies.
- Experience supporting Azure Databricks, Azure Data Factory, Azure Data Lake Storage, PostgreSQL, Redis, and Azure Cosmos DB.
- Experience establishing or maturing Site Reliability Engineering practices in large-scale organizations is helpful.
- Knowledge of service-level indicators, service-level objectives, error budgets, capacity planning, and reliability measurement is helpful.
- Experience automating operational processes and infrastructure through scripting, infrastructure as code, or continuous integration and continuous delivery pipelines is helpful.
- Experience improving observability across distributed cloud-native applications and data platforms is helpful.
- Ability to influence technical standards and drive reliability improvements across multidisciplinary engineering teams.
Benefits
- Medical, dental, vision, and life insurance.
- Paid holidays and paid time off.
- 401(k) plan and contributions.
- Long-term and short-term disability coverage.
- Paid parental leave.
- Employee Stock Purchase Plan.
- Remote work based on business requirements in Charlotte, NC; arrangements may change based on project and client requirements.
- Applications are accepted until November 21, 2026; interviews may be conducted in person or by video conference.
Tech Stack
Categories
Site Reliability
About Cognizant
Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.