Workforce Compute Ops SRE Senior Infrastructure Engineer
Wells Fargo1 day ago
Charlotte, NC, USA or Irving, TX, USASenior
Base Salary
$87k - $168k/yr
Responsibilities
- Provide technical leadership, mentorship, and guidance for enterprise workplace technology platform reliability.
- Develop and implement SRE practices involving observability, SLIs, SLOs, error budgets, incident management, problem management, and operational resilience.
- Design, code, test, debug, document, and upgrade complex infrastructure systems and solutions.
- Use telemetry and data-driven analysis to reduce incident frequency, improve recovery, and prevent recurring problems.
- Lead AI-assisted incident triage, root cause analysis, workflow automation, proactive remediation, and self-healing initiatives.
- Review cloud security, secrets management, and key rotation solutions.
- Direct operational risk and control activities and collaborate with peers, colleagues, and managers to resolve issues.
Requirements
- At least 4 years of technology infrastructure engineering and solutions experience, or equivalent experience, training, military experience, or education.
- At least 2 years of experience developing software, automation, or data-processing solutions using Python.
- At least 2 years of experience with observability and monitoring technologies such as Splunk, Grafana, Prometheus, Elastic, or similar tools.
- Strong knowledge of SRE principles, including observability, SLIs, SLOs, error budgets, incident and problem management, and operational resilience.
- Experience developing Generative AI or Agentic AI solutions and knowledge of LLMs, prompt engineering, RAG, AI-assisted workflows, and API-based AI integrations.
- Experience with workflow automation, low-code/no-code platforms, operational telemetry, data analytics, containers, Kubernetes, and Infrastructure as Code practices.
- Must be able to work onsite at one of the posted locations.
Benefits
- Health benefits, a 401(k) plan, paid time off, disability benefits, life insurance, critical illness insurance, and accident insurance.
- Parental leave, critical caregiving leave, commuter benefits, tuition reimbursement, dependent-child scholarships, adoption reimbursement, and discounts and savings.
- This is an onsite role at one of the posted locations.
- The posting end date is 3 Nov 2026, though the posting may come down earlier based on applicant volume.
Tech Stack
Categories
DevOpsSite Reliability
About Wells Fargo
Wells Fargo & Company is a U.S.-based financial services firm providing consumer and commercial banking, mortgages, credit, and wealth/investment services to individuals, small businesses, and enterprises. It earns revenue from interest income and fees across retail banking, payments, lending, and capital markets. Founded in 1852 and headquartered in San Francisco, it is publicly traded on the NYSE (WFC) and operates nationally with offices in multiple countries.