Staff Software Engineer - Cloud Automation - Federal
ServiceNow11 hours ago
Kirkland, WA, USAStaff+
Base Salary
$167k - $291k/yr
Responsibilities
- Partner with product managers, architects, stakeholders, and engineers to define requirements and deliver end-to-end cloud platform solutions.
- Lead the design, development, testing, and deployment of large-scale infrastructure automation software.
- Build scalable, reusable, and maintainable software while driving architecture reviews, code reviews, design patterns, and engineering standards.
- Use AI-assisted development tools and techniques to improve productivity, software quality, delivery speed, and engineering workflows.
- Develop comprehensive unit, integration, regression, and end-to-end test automation strategies.
- Improve platform reliability through mocks, fault injection, failure simulation, chaos engineering, and automated validation.
- Build and operate reliable cloud computing solutions across global data centers and server fleets.
- Establish observability, performance, resilience, and operational-excellence practices for rapid incident resolution.
- Solve complex distributed-systems and infrastructure challenges while mentoring engineers and promoting technical excellence.
- Improve development processes, CI/CD pipelines, automation frameworks, and software-quality metrics.
Requirements
- 8+ years of software development experience in Java or a comparable object-oriented language with a bachelor’s degree, 6+ years with a master’s degree, 3+ years with a PhD, or equivalent work experience.
- Experience integrating AI into software development, engineering processes, infrastructure operations, or platform automation.
- Experience developing scalable, resilient systems and using AI/ML insights to improve products, platforms, or operational outcomes.
- Ability to lead technically complex and high-risk projects across distributed teams.
- Strong distributed-systems foundation and experience designing large-scale cloud platforms.
- Experience building scalable products, frameworks, and infrastructure automation solutions.
- Strong software engineering skills in Java, JavaScript, Go, or similar object-oriented languages.
- Knowledge of data structures, algorithms, object-oriented design, design patterns, performance optimization, databases, and large-scale data management.
- Experience designing automated testing frameworks and applying quality-engineering practices.
- Understanding of CI/CD pipelines, DevOps methodologies, modern software delivery, failure testing, resiliency validation, fault injection, and production readiness.
- Experience using AI technologies to improve software development, productivity, operational efficiency, decision-making, or problem-solving.
- Experience working in Agile development environments and solving infrastructure or systems-level challenges in private, public, or hybrid clouds.
- Preferred experience with Kubernetes or other container-orchestration platforms, AWS, Azure, GCP, Infrastructure as Code, cloud automation, chaos engineering, resilience testing, observability, and reliability engineering.
Benefits
- Base pay of $166,500-$291,400 plus equity when applicable, variable or incentive compensation, and benefits.
- Health plans including flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- Flexible hybrid work arrangement requiring two days per week in a ServiceNow office; listed office locations include Kirkland, Washington, Santa Clara, California, and San Diego, California.
- Regular employee position supporting US regulated markets and requiring ServiceNow background screening, including federal personnel authorization, credit, criminal or misdemeanor, and drug checks.
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.