2 months ago
Bellevue, WA, USAMid Level
H1B sponsor
Base Salary
$80k - $98k/yr
Responsibilities
- Lead the end-to-end design, development, testing, launch, and improvement of automation workflows.
- Integrate generative AI and agentic systems into workflows to improve investigator productivity.
- Troubleshoot and debug complex distributed technical systems, identify root causes, and drive resolution.
- Build and maintain scalable automation that reduces manual effort and improves accuracy.
- Serve as a subject matter expert and technical point of contact in assigned focus areas.
- Create operational documentation and runbooks for automation workflows.
- Partner with Product, Tech, and Operations teams to identify opportunities and translate business requirements into technical solutions.
- Monitor system health, identify risks, and proactively resolve reliability and performance issues.
Requirements
- Bachelor's degree or equivalent.
- At least 2 years of Excel or Tableau experience, including data manipulation, macros, charts, and pivot tables.
- At least 2 years of experience writing complex Excel VBA macros.
- Experience defining requirements and using data and metrics to draw business insights.
- Experience with SQL or ETL.
- Knowledge of data visualization tools such as Amazon QuickSight, Tableau, Power BI, or other business intelligence packages.
- Preferred: at least 2 years of software development or 1 year of systems engineering experience.
- Preferred: experience troubleshooting and debugging technical systems, or experience in development or technical support.
- Preferred: experience architecting or operating solutions built on AWS.
- Preferred: experience using generative AI tools to improve workflow efficiency and willingness to learn prompting and evaluation practices.
- Preferred: ability to identify opportunities for generative AI to enhance products, workflows, or customer experiences.
Benefits
- Comprehensive health insurance including medical, dental, vision, prescription, life, AD&D, and supplemental life options.
- Employee assistance, mental health support, medical advice line, flexible spending accounts, and adoption and surrogacy reimbursement coverage.
- 401(k) matching, paid time off, and parental leave.
- Sign-on payments and restricted stock units may be included in the Amazon package.
- Position is based in Bellevue, Washington.
About Amazon
Amazon builds and operates a global e-commerce marketplace, logistics network, and consumer devices, and provides cloud computing via AWS for businesses and developers. The company earns revenue from online retail, third‑party seller services, subscriptions like Prime, advertising, and AWS usage. Founded in 1994 and headquartered in Seattle, it is publicly traded on NASDAQ (AMZN) and serves customers in dozens of countries.