Lead Solutions Engineer

3 days ago

Remote, United States or New York, NY, USAStaff+

Base Salary

$180k - $210k/yr

Responsibilities

Collaborate with sales, account management, and product teams to support enterprise partners from pre-sales through long-term partnership.
Lead technical discovery, solution design, architecture guidance, and implementation planning for partner opportunities.
Serve as a payments and card program expert in designing partner solutions.
Own post-sales integration execution, troubleshooting, partner communication, and launch delivery.
Build relationships with partner technical teams and surface opportunities and risks proactively.
Partner with Product and Engineering to define product improvements aligned with partner and consumer needs.
Automate and standardize partner delivery through tooling, documentation, integration patterns, and repeatable frameworks.
Identify and ship or advance automation improvements that increase partner delivery efficiency and operational stability.

Experience in solutions engineering, implementation engineering, sales engineering, or similar technical client-facing roles.
Strong technical background in REST APIs, front-end technologies, and mobile/web SDKs.
Deep understanding of payment networks, payment service providers, and payment product architecture.
General understanding of front-end and back-end development concepts and how products are built.
Ability to operate effectively in ambiguity and structure unstructured problems.
Track record of managing complex, multi-stakeholder projects to successful completion with strong attention to detail.
Strong cross-functional collaboration, judgment, and ability to balance partner needs with internal priorities.
Willingness to operate as a senior individual contributor in a growing company.
Proven track record of improving processes through tooling and automation.
Preferred experience with B2B2C partner implementations, data flows, identity/KYC concepts, or financial-product risk and compliance considerations.
Preferred familiarity with AI/LLM tools and automation in technical workflows.
Preferred experience working effectively in small, high-performing teams.

Competitive compensation and equity packages.
Leading configured work computers of the employee’s choice.
Flexible paid time off.
Fully covered healthcare, including dependent coverage.
Access to One Medical and an option to enroll in an FSA.
Twenty weeks of paid parental leave for the primary caregiver and eight weeks for all new parents.
Access to industry-leading technology and productivity resources across business units.

51-200 employees

Come and build the easiest and most rewarding way to pay!