5 days ago
Remote, Colombia or Bogotá, ColombiaMid Level
Responsibilities
- Configure and develop Salesforce Data Cloud capabilities for data ingestion, profile unification, calculated insights, audience segmentation, and activation.
- Build and optimize Salesforce Marketing Cloud journeys, automations, triggered sends, and customer communication workflows.
- Enable omnichannel customer engagement across email, mobile, and other communication channels.
- Design campaign-ready data models and customer data activation strategies with cross-functional teams.
- Develop reusable integration services and support interoperability across Salesforce platforms and related systems.
- Support campaign testing, release management, production deployments, and production issue resolution.
- Troubleshoot technical issues and optimize platform performance and scalability.
- Align platform solutions with security, compliance, and customer data governance requirements.
- Create technical documentation and contribute to platform development best practices.
Requirements
- At least 4 years of experience working on the Salesforce platform.
- Proven production delivery experience with Salesforce Marketing Cloud.
- Hands-on Salesforce Data Cloud experience with ingestion, profile unification, segmentation, audience creation, and activation.
- Strong development skills in SQL, APIs, automation frameworks, and Salesforce platform customization.
- Experience with segmentation logic, profile data strategy, and cross-channel campaign enablement.
- Experience building or supporting Marketing Cloud journeys, automations, triggered sends, and customer communication workflows.
- Strong troubleshooting and performance optimization capabilities.
- Excellent communication and cross-functional collaboration skills.
- Enterprise marketing technology ecosystem and customer data strategy experience are preferred.
- Salesforce certifications in Marketing Cloud, Data Cloud, Platform Developer, or related areas are preferred.
- Experience with Agile delivery, DevOps practices, and CI/CD for Salesforce environments is preferred.
Benefits
- Remote contract opportunity for candidates based in LATAM.
- Full-time engagement of approximately 40 hours per week.
- Must be available during U.S. Central Time business hours.
- Expected engagement through March 31, 2027.
