1 day ago
Mumbai, IndiaSenior
Responsibilities
- Design, build, and configure Salesforce applications to meet business process and application requirements.
- Serve as an SME, collaborate with and manage the team, and make decisions for the team.
- Engage with multiple teams and provide solutions to problems across teams.
- Lead process improvement efforts and coordinate cross-functional communication.
- Mentor junior team members and support their professional development.
- Troubleshoot complex software issues and integrate Salesforce solutions with enterprise systems.
Requirements
- At least 5 years of experience with Salesforce Industries Communications Cloud.
- Proficiency in Salesforce Industries Communications Cloud is required.
- Experience with Salesforce Omnistudio Platform is preferred.
- Strong knowledge of application design and configuration within Salesforce environments.
- Ability to troubleshoot and resolve complex software issues.
- Familiarity with software development lifecycle best practices and agile methodologies.
- 15 years of full-time education is required.
Benefits
- The position is based at the company’s Chennai office.
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About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.