Responsibilities
- Own the complete development lifecycle for spam and scam detection infrastructure, from solution research through production maintenance and monitoring
- Participate in an on-call rotation and improve system reliability through rapid production issue response
- Build frameworks that enable data scientists to develop, test, and deploy scam detection models using privacy-aware and regulation-compliant call data
- Make independent implementation decisions and lead collaborative design discussions
- Evaluate immediate fixes versus durable solutions during production incidents
- Collaborate with product managers, data scientists, and engineering teams to align technical decisions with business and user needs
- Evangelize engineering patterns, design principles, and architectural decisions across teams
- Influence team practices by identifying issues early, challenging misaligned solutions, and balancing business impact against cost
Requirements
- At least 4 years of software engineering experience with strong expertise in distributed systems, microservices, network architecture, and database systems
- Proven experience operating distributed systems in production
- Ability to recognize, diagnose, and resolve production issues quickly
- Relevant technical experience may include RxM engineering, TCP/IP, DNS resolution, and web backend development
- Ability to evaluate tradeoffs between immediate fixes and long-term solutions
- Strong focus on service quality, reliability, and system resilience
- Ability to work independently while involving others appropriately in design discussions
- Confidence making well-informed technical decisions and clearly explaining tradeoffs
- Interest in agentic workflows, including engineering automation and customer-facing applications
- Preferred: at least 6 years of software engineering experience
- Preferred: experience building frameworks or infrastructure for data science or machine-learning workflows
- Preferred: functional programming experience
- Preferred: experience with data processing pipelines, especially Kafka or similar technologies
- Preferred: familiarity with client-side processing pipelines
- Preferred: DevOps, monitoring, and observability experience
- Preferred: familiarity with on-call rotation
Benefits
- Stock options
- Private retirement/pension program through Erste Bank
- Generali private health care
- Donation matching up to $500 per year
- Work-from-home equipment stipend up to $500 in the first year
- $1,000 per year in professional development funds
- Online English classes
- Gym membership
- Flexible hybrid working model with Tuesdays and Thursdays required in the office and other days chosen between home and office
- Position based in Budapest, Hungary
Tech Stack
Categories
About Hiya
At Hiya, we are revolutionizing the voice communication experience, making it more productive and secure. Our Voice Intelligence Platform connects and protects over 500 million users worldwide, leveraging AI to deliver smarter, safer, and more productive voice interactions. Hiya supports enterprises, carriers, and OEMs in enhancing the voice experience. For enterprises, Hiya’s Branded Call helps businesses connect with their customers, placing trust back into the phone call. By displaying your company name, logo, and call reason you are improving the customer experience, providing trustworthy calls, and protecting from costly phone scam and spam calls. For carriers and OEMs, Hiya provides a secure enhanced calling experience that builds customer trust and loyalty by protecting users against spam and fraud. Enabling carriers to secure their network and grow their business through a differentiated voice proposition that improves ARPU and NPS, while reducing churn. Want to build the future of voice communications? Join our dynamic, collaborative team where you’ll be empowered to create, innovate and disrupt the voice experience. If you’re ready to make an impact and revolutionize the voice calling experience, explore our opportunities.