DocuSign

Senior Software Engineer

DocuSign
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6 hours ago
Chicago, IL, USA +2 moreSenior
H1B sponsor

Base Salary

$158k - $266k/yr

Responsibilities

  • Design, build, and operate production-grade infrastructure across Microsoft Azure AKS and Google Cloud GKE.
  • Develop reusable Terraform modules and manage infrastructure state, configuration, dependencies, and lifecycle changes.
  • Design and operate Kubernetes platforms, including networking, ingress, egress, routing, and policy enforcement.
  • Implement Istio and Envoy capabilities, service-mesh traffic management, mutual TLS, authorization policies, and zero-trust controls.
  • Build Helm charts, Argo CD GitOps workflows, and Azure DevOps pipelines for infrastructure and application delivery.
  • Establish automated checks and improve release processes to make deployments observable, repeatable, and recoverable.
  • Define service-level indicators, objectives, health metrics, dashboards, alerts, and operational runbooks.
  • Diagnose distributed-system and networking issues using metrics, logs, traces, and system evidence.
  • Participate in on-call operations, investigate incidents, lead root-cause analyses, and implement systemic corrective actions.
  • Improve platform reliability through capacity planning, failure testing, rollback design, and operational automation.
  • Author and review technical designs, gather requirements, estimate work, communicate trade-offs, and remove dependencies.
  • Collaborate with application, security, SRE, cloud platform, and operations teams.
  • Provide code and design reviews, mentor engineers, and improve engineering standards and practices.

Requirements

  • Bachelor's degree in a related field.
  • 8+ years of relevant experience.
  • Experience in cloud, platform, DevOps, or SRE roles in production environments.
  • Experience with Azure AKS, Google Cloud GKE, Kubernetes operations and networking, platform abstractions, Istio, Envoy, Terraform, Helm, and on-call incident response.
  • Ability to script or program in Go, Python, or Bash.
  • Preferred experience with Prometheus, Grafana, Jaeger, OpenTelemetry, advanced Envoy configuration, zero-trust architecture, Azure and GCP networking, Argo CD, Azure DevOps pipelines, progressive delivery, canary deployments, disaster recovery, FedRAMP, SOC standards, developer self-service infrastructure, technical hiring, and engineering mentorship.
  • Strong communication skills for managing technical trade-offs, risks, and project estimation.

Benefits

  • Hybrid work arrangement requiring at least two days per week in the office, with frequency subject to team needs.
  • Company bonus plan eligibility for non-sales roles and eligibility for Restricted Stock Units.
  • Paid time off and paid company holidays based on region.
  • Up to six months of paid parental leave after birth, adoption, or foster care placement.
  • Health benefit plans, including options that are 100% employer-paid, available from the first day of employment.
  • Retirement and pension programs with potential employer contributions.
  • Learning and development programs, coaching, online courses, and education reimbursements.
  • Paid compassionate care leave.
  • Employment is unavailable in Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.

Tech Stack

AmbassadorArgo CDAzureBashGoGoogle Cloud PlatformGrafanaHelmIstioKubernetesPrometheusPythonTerraform

Categories

DocuSign

About DocuSign

5,001-10,000 employees

DocuSign builds e-signature, contract lifecycle management, and agreement workflow software used by businesses to prepare, sign, and manage contracts. It sells cloud-based subscriptions and APIs that integrate with systems like Salesforce, Microsoft, and Google to automate document workflows and compliance. Founded in 2003 and headquartered in San Francisco, DocuSign is a public company on NASDAQ with over 1.5 million customers in more than 180 countries.

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