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Heidi

Senior Site Reliability Engineer (Upmarket)

Heidi
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3 months ago
San Francisco, CA, USASenior / Mid Level
H1B Sponsor

Base Salary

$140k - $185k/yr

Responsibilities

  • Participate in on-call and incident response to production incidents.
  • Improve operational reliability by identifying issues and driving fixes.
  • Own parts of the production environment, including Kubernetes clusters and cloud infrastructure.
  • Strengthen observability through improved dashboards and alerts.
  • Reduce operational toil by automating repetitive tasks and simplifying runbooks.
  • Support safe change by improving deployment and rollback mechanisms.
  • Contribute to operational practices by writing runbooks and participating in post-mortems.
  • Collaborate closely with engineers to enhance production readiness.

Requirements

  • 3–6+ years in SRE, DevOps, or operations-heavy engineering roles.
  • Experience supporting production systems and participating in on-call rotations.
  • Comfortable debugging live systems under pressure.
  • Experience operating cloud infrastructure, preferably AWS.
  • Working knowledge of Kubernetes and containerized workloads.
  • Infrastructure as Code experience, such as Terraform.
  • Familiarity with monitoring and alerting tools like Datadog or Prometheus.
  • Scripting or automation experience in Python, Bash, or similar.

Benefits

  • In-office collaboration with like-minded professionals.
  • Healthcare, dental, and vision benefit options.
  • 401k with 3% match.
  • Personal development budget of $500 per annum.
  • Equity in the company, allowing you to share in its success.
  • Opportunity to create a global impact in healthtech.

Tech Stack

AWSBashDatadogKubernetesPrometheusPythonTerraform

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