13 hours ago
Responsibilities
- Partner with account executives to understand customer requirements and translate them into aligned technical solutions.
- Advise enterprise customers from technical discovery and initial evaluation through Claude deployment.
- Coordinate across internal teams and stakeholders to drive customer success.
- Support customers building with Claude Code, the Claude API, and Claude for Enterprise.
- Create and deliver technical deep dives and business-value presentations for engineering, IT, and executive audiences.
- Guide architecture decisions and help customers integrate Claude into existing technology stacks.
- Help customers create evaluation frameworks for their use cases.
- Identify integration patterns and provide insights to Product and Engineering teams.
- Travel frequently to customer sites for workshops, technical deep dives, and relationship building.
- Maintain knowledge of LLM capabilities and implementation patterns.
Requirements
- Prior experience working with US federal, state, and/or local government agencies.
- At least 5 years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager.
- Experience navigating complex enterprise buying cycles with multiple stakeholders.
- Strong relationship-building, communication, and technical translation skills across executive, engineering, and IT audiences.
- Experience designing scalable cloud architectures and integrating enterprise systems.
- Familiarity with Python.
- Familiarity with common LLM frameworks and tools or a background in machine learning or data science.
- Ability to collaborate across organizations, manage trade-offs, and balance competing priorities.
- Bachelor’s degree or an equivalent combination of education, training, and/or experience in a relevant field demonstrated through coursework, training, or professional experience.
Benefits
- Annual compensation is listed for the role, with sales-role ranges described as on-target earnings including base salary and commissions or bonuses.
- Hybrid work policy currently expects staff to work from an office at least 25% of the time, with some roles requiring more office time.
- Visa sponsorship is offered with reasonable efforts made after an offer, supported by an immigration lawyer, though sponsorship cannot be successfully provided for every role or candidate.
- Competitive benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a collaborative office environment.
- Frequent travel to customer sites is required.
Tech Stack
Categories
Solutions Engineering
About Anthropic
Anthropic builds large language models and the Claude AI assistant for developers and enterprises, offered via API access and enterprise plans. Founded in 2021 and headquartered in San Francisco, it distributes Claude through its own platform and via partners such as Amazon Bedrock and Google Cloud’s Vertex AI. Its work emphasizes model reliability, interpretability, and practical tooling for tasks like coding assistance, analysis, and customer support automation.