11 hours ago
Base Salary
$146k - $204k/yr
Responsibilities
- Partner with enterprise customers to identify strategic AI use cases, validate technical feasibility, and own end-to-end implementation of tailored solutions.
- Architect and deliver custom applications, templates, and integrations using WRITER’s platform, APIs, and Knowledge Graph capabilities.
- Translate technical concepts and platform capabilities into clear solution recommendations for customer stakeholders.
- Collaborate with Product and Engineering teams and provide customer feedback that informs the product roadmap.
- Develop scalable processes, documentation, and workflows that improve technical integration and customer time-to-value.
- Drive adoption and expansion of WRITER’s AI solutions within customer accounts and support successful outcomes.
Requirements
- More than 5 years of hands-on experience in technical SaaS roles, including at least 3 years in solutions architecture, technical consulting, or technical account management.
- Deep technical fluency in Python and extensive experience with APIs, sophisticated prompt design, and linguistic principles for AI applications.
- Proven experience architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced B2B SaaS environment.
- Exceptional communication and executive presence for explaining complex AI concepts to technical teams and C-suite leaders.
- A builder’s mindset and passion for emerging technologies, experimentation, learning, and generative AI.
Benefits
- Generous paid time off and company holidays.
- Medical, dental, and vision coverage for employees and families.
- Sixteen weeks of paid parental leave for all parents.
- Fertility and family planning support.
- Early-detection cancer testing through Galleri.
- Flexible spending account and dependent FSA options.
- Health savings account for eligible plans with company contribution.
- Annual wellness and learning and development stipends.
- Company-wide and team off-sites.
- Company stock options and 401(k).
- Hybrid work based out of WRITER hubs in San Francisco, Chicago, Austin, New York City, Seattle, or London.
Tech Stack
Categories
Forward DeployedSolutions Engineering
About WRITER
WRITER builds an enterprise generative AI platform for creating, deploying, and supervising AI agents grounded in company data and powered by proprietary LLMs. It sells subscriptions and services to large organizations, with customers such as Accenture, Marriott, Uber, Mars, and Vanguard. Founded in 2020 and headquartered in San Francisco, the privately held company raised a Series C in 2024.