20 hours ago
London, United KingdomStaff+
Responsibilities
- Design, develop, and maintain scalable Playwright automation frameworks, libraries, utilities, and reporting solutions from scratch.
- Define automation best practices, coding standards, and reusable testing components.
- Develop and execute automated Web UI, API, functional, regression, integration, and end-to-end tests.
- Validate customer journeys across contact centre platforms and integrated applications, including release readiness and continuous quality validation.
- Integrate automation suites into Azure DevOps CI/CD pipelines with automated execution, reporting, and quality gates.
- Manage source code repositories using Git and collaborate with developers to identify, reproduce, and resolve defects.
- Lead automation initiatives and mentor junior QA engineers while working with stakeholders, architects, product teams, and developers.
Requirements
- At least 8 years of software testing and QA automation experience.
- At least 2 years of hands-on Playwright automation experience.
- Strong experience designing and developing automation frameworks from scratch.
- Extensive experience with Web UI, API, and end-to-end automation testing.
- Strong programming skills in TypeScript and JavaScript.
- Experience integrating automation solutions into Azure DevOps CI/CD pipelines.
- Hands-on experience with Git and source code management.
- Experience using Jira and Xray for test management and defect tracking.
- Experience creating reusable libraries, utilities, and reporting solutions.
- Ability to lead automation initiatives and mentor junior QA engineers.
- Desirable experience includes contact centre transformation or migration programmes, IVR and call-flow testing, call routing, queue management, telephony systems, agent and supervisor desktop workflows, CRM integration testing, and voice or omnichannel customer interaction testing.
Benefits
- Hybrid working across company offices, client sites, and home, with the role not being 100% home-based.
- Wellbeing support including Mental Health Champions and access to Thrive and Peppy wellbeing apps.
- Training and development opportunities including thinktanks, hackathons, up to 250,000 courses, and external certifications.
- Inclusive recruitment support through Capgemini’s Disability Confident Employer Level 2 commitment.
Tech Stack
Categories
About Capgemini
Capgemini is a global IT services and consulting firm that delivers strategy, cloud, AI, software engineering, and managed services to large enterprises and public-sector clients. Founded in 1967 and headquartered in Paris, it is publicly traded on Euronext Paris and operates in 50+ countries. The group expanded its engineering capabilities by acquiring Altran in 2020, now operating as Capgemini Engineering.