Advisory Pre-Sales Solution Consultant - Enterprise
ServiceNow29 days ago
Melbourne, AustraliaSenior
Responsibilities
- Investigate enterprise transformation, efficiency, regulatory, and resilience challenges and shape solutions with measurable outcomes.
- Create tailored live demos and prototypes using ServiceNow tools.
- Advise senior leaders on outcomes, business value, and technology decisions.
- Partner with sales teams on account strategy and opportunity planning.
- Prototype AI and agentic workflows and demonstrate their potential to customers.
- Lead proofs of value and proofs of concept and respond to RFIs and RFPs.
- Collaborate with Sales, Product, Professional Services, and partners and provide effective customer handoffs.
- Maintain knowledge of product releases, roadmaps, and the competitive landscape.
- Represent ServiceNow at executive briefings, events, and webinars.
Requirements
- Experience in presales, consulting, solution architecture, or a similar hands-on enterprise technology role.
- Confidence engaging senior stakeholders, with strong storytelling, demonstration, and presentation skills.
- Hands-on experience with AI, automation, or low-code tools and interest in the evolving AI landscape.
- Ability to translate business needs into clear, compelling solutions.
- Collaborative, curious, energetic, and continuously learning approach.
- ServiceNow, platform, workflow, and ITSM experience is desirable.
- Knowledge of Australian sectors such as financial services, government, telecommunications, resources, or retail is desirable.
Benefits
- Flexible work persona with the role located in Sydney or Melbourne.
- Regular employee position.
Categories
Solutions Engineering
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.