7 months ago
Bengaluru, IndiaSenior
Responsibilities
- Design and implement ServiceNow workflows, integrations, and custom applications.
- Provide domain, architecture, and technical leadership to clients and stakeholders.
- Offer strategic recommendations on technical best practices and industry trends.
- Participate in requirements gathering and guide developers with solution inputs.
- Create process flows, design documents, technical specifications, and implementation guides.
- Collaborate with stakeholders, clients, process owners, architects, and developers to deliver projects.
- Monitor ServiceNow instance performance and recommend improvements to the end-user experience.
- Manage ServiceNow upgrade cycles and implement new release functionality.
- Propose and implement integrations with enterprise tools and systems.
- Guide and mentor junior team members.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- At least 7 years of experience designing and implementing ServiceNow solutions in enterprise environments.
- ServiceNow Certified System Administrator certification required.
- ITIL Foundation certification required.
- ServiceNow Certified Implementation Specialist ITSM certification required.
- ServiceNow Certified Application Developer certification preferred.
- Deep knowledge of ITIL processes and strong analytical problem-solving skills.
- Experience integrating ServiceNow with enterprise systems using APIs, web services, and integration tools.
- Experience architecting and deploying large-scale ServiceNow implementations.
- Excellent communication and collaboration skills.
- Ability to produce technical specifications for solution development and systems integration requirements.
- Familiarity with Visio diagrams and high-level architecture documents.
Categories
Solutions Engineering
About Aliaxis
Aliaxis designs and manufactures plastic piping systems—pipes, fittings, valves, and connectors—for building, infrastructure, industrial, and agriculture applications. Privately held and headquartered in Brussels, it sells through local brands and distributors to contractors, utilities, and OEMs in 40+ countries, spanning water supply, wastewater, gas, plumbing, irrigation, and water treatment.