1 day ago
Pune, IndiaStaff+
Responsibilities
- Define ServiceNow platform vision, strategy, roadmap, product-fit recommendations, licensing considerations, and technology investments.
- Lead requirements workshops and design scalable ServiceNow architectures, data models, CMDB/CSDM structures, workflows, applications, and technical specifications.
- Develop proof-of-concepts, prepare estimates and implementation approaches, and support technical proposals, solution presentations, and client demonstrations.
- Design enterprise integrations using IntegrationHub, REST/SOAP APIs, MID Server, OAuth, SSO/SAML, data synchronization, and event-driven patterns.
- Define architecture, coding, security, naming, source-control, development, integration, and platform governance standards.
- Review designs and code for quality, performance, security, technical debt, and upgrade impact.
- Govern instance strategy, ATF, Instance Scan/HealthScan, upgrades, cloning, CI/CD, and deployment practices.
- Provide hands-on technical guidance, resolve complex ServiceNow issues, engage with clients and stakeholders, and mentor developers and administrators.
Requirements
- ServiceNow IT Operations Management (ITOM) experience is required.
- At least 12 years of professional experience is required.
- 15 years of full-time education is required.
- ServiceNow Platform Architect CTA certification is mandatory.
- Strong ServiceNow platform architecture, integrations, solutioning, proof-of-concept, estimation, governance, security, and client-engagement experience is required.
Tech Stack
SOAP
Categories
Solutions Engineering
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.