Senior Engineer - Integrations
Thomson Reuters4 days ago
Bengaluru, IndiaSenior
Responsibilities
- Design, develop, implement, and maintain integrations between client systems and Thomson Reuters products.
- Support customers through end-to-end API implementations and provide ongoing technical assistance.
- Provide technical guidance and troubleshooting for APIs, integrations, and SSO implementations.
- Build and manage relationships with customers, product teams, engineering teams, and technology stakeholders.
- Gather, assess, and prioritize customer feedback to support product improvements and customer satisfaction.
- Communicate product features, enhancements, changes, defects, and technical updates to stakeholders.
- Support cross-functional teams in resolving integration challenges and improving customer onboarding and adoption.
- Drive continuous improvement in integration processes, API usage, and customer support practices.
Requirements
- 5+ years of experience as a Systems Engineer, Integration Engineer, API Engineer, Technical Analyst, or in a similar technical/customer-facing role.
- Proven experience supporting customers with API implementations and ongoing API technical support.
- Strong technical judgment and the ability to translate business requirements into actionable technical requirements.
- Understanding of SSO concepts and implementation approaches.
- Strong stakeholder management, communication, documentation, analytical, troubleshooting, and problem-solving skills.
- Ability to independently initiate, manage, and complete projects with minimal supervision.
- 5+ years of software development experience with Java and Angular on AWS and/or Azure platforms.
- 1+ years of experience working with AI technologies.
- Experience with XML, XSLT, XSD, and related technologies.
- Experience with source control tools such as Git, TFS, or similar platforms.
- Relevant cloud certifications are preferred.
Benefits
- Flexible hybrid work model for office-based roles.
- Flexible work arrangements, including work from anywhere for up to 8 weeks per year.
- Flexible vacation and two company-wide Mental Health Days off.
- Access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and wellbeing resources.
- Career development, continuous learning, and skills development through Grow My Way programming.
- Two paid volunteer days off annually and opportunities for pro-bono consulting and ESG initiatives.
About Thomson Reuters
Thomson Reuters builds research platforms, workflow software, and data services for legal, tax and accounting, compliance, and government professionals, and operates the Reuters global news service. Flagship products include Westlaw for legal research and ONESOURCE and Checkpoint for tax and accounting, sold primarily via subscriptions and enterprise licenses. A public company headquartered in Toronto, it was formed in 2008 by combining Thomson Corporation and Reuters Group and is listed on the TSX and Nasdaq as TRI.