Generative AI Technical Lead
Teachers Insurance and Annuity Association of America (TIAA)1 day ago
Charlotte, NC, USA +2 moreStaff+
Base Salary
$184k - $304k/yr
Responsibilities
- Design, develop, and deploy production-grade generative AI and agentic AI solutions addressing enterprise business needs.
- Translate stakeholder pain points and requirements into technical solutions while bridging business partners and engineering teams.
- Rapidly prototype AI proof-of-concepts, gather feedback, and iterate solutions toward production.
- Architect and implement AI systems using cloud AI platforms, agentic frameworks, RAG architectures, vector databases, and LLM orchestration tools.
- Navigate legacy systems, data silos, security constraints, and cross-functional dependencies to deliver AI solutions at scale.
- Apply software engineering, AIOps, and production deployment practices to ensure systems are reliable, scalable, and maintainable.
- Lead and mentor technical team members and stay current with AI and machine learning advancements.
Requirements
- University degree required.
- At least 5 years of software engineering experience with an understanding of AIOps and production deployment practices.
- At least 3 years of experience with AI technical products.
- Experience designing and developing generative AI and/or agentic AI systems.
- Strong AI engineering skills in model integration, prompt engineering, orchestration frameworks, evaluation, and productionizing AI systems.
- Preferred 7+ years of work experience and experience delivering enterprise production AI solutions and integrating with enterprise tools.
- Experience with major cloud AI platforms such as AWS and AI/ML services, plus familiarity with agentic frameworks, RAG architectures, vector databases, and LLM orchestration tools.
- Track record of navigating enterprise complexity, including legacy systems, data silos, security constraints, and cross-functional dependencies.
- Excellent stakeholder communication, business acumen, programming, data preprocessing, data science, machine learning, predictive modeling, and statistics skills.
- Demonstrated ability to rapidly build proof-of-concepts, incorporate feedback, and keep current with AI/ML advancements.
- Prior experience leading or mentoring technical teams.
Benefits
- Comprehensive Total Rewards package including a superior retirement program and competitive health, wellness, and work-life offerings.
- Collaborative in-office work environment with opportunities for learning, development pathways, and meaningful enterprise-wide work.
- Potential participation in performance-linked incentive programs in addition to base salary.
Tech Stack
Categories
About Teachers Insurance and Annuity Association of America (TIAA)
TIAA is a privately held, not-for-profit financial services organization providing retirement plans, annuities, IRAs, mutual funds, life insurance, 529 plans, and brokerage services to employees and institutions in education, healthcare, and the nonprofit sector. Founded in 1918 and headquartered in New York, it also offers investment management through its Nuveen subsidiary. Its revenue comes from fees on asset management, insurance, and brokerage services.