OpenText

Principal AI Architect

OpenText
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12 hours ago
Richmond Hill, CanadaStaff+

Responsibilities

  • Architect AI solutions and agent workflows connecting enterprise information, applications, and tools.
  • Design context engineering, retrieval, tool integration, memory, orchestration, and human-oversight patterns for agents.
  • Develop prototypes and reference implementations to validate architecture and guide production adoption.
  • Design lifecycle capabilities for evaluation, versioning, deployment, observability, and ongoing improvement.
  • Turn recurring solution needs into platform services, primitives, APIs, and reference implementations.
  • Evaluate models and frameworks against capability, reliability, latency, cost, and deployment requirements.
  • Diagnose production failures, validate changes, communicate designs, lead design discussions, and mentor developers.

Requirements

  • 8+ years of software engineering or application architecture experience, including personally taking an AI capability from design through deployment and improvement.
  • Hands-on development experience in Java and Python ecosystems, including APIs, services, integrations, prototypes, and working applications.
  • Depth in an agent development framework and familiarity with LangChain, LangGraph, Google ADK, and similar approaches.
  • Understanding of context engineering, harnesses, multi-agent orchestration and choreography, MCP, and A2A.
  • Knowledge of commercial and open model capabilities, limitations, economics, and methods for measuring quality, latency, and cost.
  • Experience evaluating agent outcomes, diagnosing production failures, managing permissions and untrusted inputs, and protecting enterprise data boundaries.
  • Strong application and cloud architecture experience with distributed services, security, multi-tenancy, and production systems at scale.
  • Bachelor's or master's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Benefits

  • Office-based role in Richmond Hill or Waterloo, Ontario.
  • Benefits package supporting physical, emotional, and financial wellbeing, with vacation entitlement and paid time off details provided during the hiring process.
  • Variable and commission compensation opportunities may be available for eligible roles.

Tech Stack

Categories

OpenText

About OpenText

10,000+ employees

OpenText builds enterprise information management software and cloud services spanning content services, customer communications, B2B/EDI integration, eDiscovery, and cybersecurity. It sells licenses, subscriptions, and managed services to large enterprises and governments, with offerings available on-premises and in the cloud. Founded in 1991 and headquartered in Waterloo, Ontario, OpenText (NASDAQ/TSX: OTEX) has expanded through major acquisitions, including Micro Focus (2023) and Documentum (2017).

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